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The Cataloging Policy and Support Office (CPSO) provides guidance in the application of cataloging rules, develops documentation to support cataloging policies and practices, monitors cataloging trends, develops new policies to match innovations in cataloging, and contributes to the national and international library community discussions on such matters. CPSO receives over 12,000 queries, requests for information, reports of errors, as well as authority and bibliographic file maintenance messages through its e-mail account every year. As communication is made easier and the Library of Congress OPAC is more visible, these numbers have been increasing.

While it is the goal of the Library of Congress (LC) to create cataloging that is as accurate as possible in all aspects, efforts are concentrated in the fields that help users to find, identify, select, and obtain cataloging data. Recently, LC's Cataloging Distribution Service (CDS) began to distribute a 1.5 million subset of its PREMARC records, some of which continue to exhibit characteristics not in keeping with current cataloging practices (see the CDS announcement at http://www.loc.gov/cds/notices/premarc.html). LC also continues to make available through its OPAC over 4 million bibliographic records from the PREMARC file that may contain a myriad of "errors" and anachronisms.

As CPSO begins to revise documentation, streamline guidelines, and issue new policies that respond to requests for more flexibility in the Library of Congress Rule Interpretations, Subject Cataloging Manual, etc., it expects the number of reports for bibliographic file maintenance and requests for clarification of policies, etc., to grow. In addition, for some time to come, the staff of the Cataloging Policy and Support Office will be devoting much of its time to fostering new cataloging codes as well as the aforementioned revision and/or reorganization of current cataloging documentation. A method for easily and quickly correcting large numbers of bibliographic records, called "BatchCat," is now in use at LC and has enabled the members of the CPSO Database Improvement Pilot Team to correct over 350,000 bibliographic records during the last ten months. The software is currently used for correcting subject and descriptive cataloging headings in bibliographic records from older forms to match the current forms established in authority records, thus eliminating the need for users to report bibliographic file maintenance on older records.

CPSO appreciates and values the help offered in achieving quality cataloging records. To facilitate the management of its query files and to provide senders with timely assurance that their concerns are being met, CPSO has devised a priorities list. The following will be handled as quickly as possible in this order:

1. Responses to queries on LC cataloging policy and practices.
2. Follow-up on suggestions for improvements to CPSO documentation and training.
3. Resolution of authority record problems and the correction of corresponding headings in bibliographic records related to current cataloging.
4. Consolidation/deletion of duplicate name, series, or subject authority records.

Note that queries in the above categories, especially in non-Roman scripts, may be forwarded to the appropriate LC language specialists whose priorities may vary from CPSO's.

In most cases a message acknowledging receipt of the correspondence will be sent without elaboration or subsequent follow-up with the expectation that the sender can search the appropriate database or the LC OPAC to ascertain that the correction has been made. The following categories of reports will be handled on an "as time and resources permit" basis without any follow-up response:

5. Errors in subject analysis (subject headings or classification).
6. Typographical errors and errors in content designation that do not affect access (in either a bibliographic or an authority record).
7. Other.

PCC members are reminded that LC's Cooperative Cataloging Team and CONSER staff provide support to contributors of the NACO, SACO, BIBCO, and CONSER Programs and notices may be sent directly to their assigned NACO liaison at the addresses provided at: http://www.loc.gov/catdir/pcc/naco/coopcat.html.

Queries may be sent to CPSO as follows:

E-Mail: cpso@loc.gov
Telephone: (202) 707-4380
Fax: (202) 707-6629

U.S. Mail:

Cataloging Policy and Support Office
Library of Congress
101 Independence Ave. S.E.
Washington, DC 20540-4305

Barbara Tillett, chief of CPSO, can be reached by e-mail at btil@loc.gov

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