Table of contents for Business driven technology / Stephen Haag, Paige Baltzan, Amy Phillips.


Bibliographic record and links to related information available from the Library of Congress catalog


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Table of Contents:

Unit 1: Achieving Business Success Through Information Technology Chapter One: Business Driven Technology Overview Chapter Two: Identifying Competitive Advantages Chapter Three: Strategic Initiatives for Implementing Competitive Advantages Chapter Four: Measuring Success of Strategic Initiatives Chapter Five: Organizational Structures that Support Strategic Initiatives

Unit 2: Managing Information for Business Initiatives Chapter Six: Valuing Organizational Information Chapter Seven: Storing Organizational Information – Databases Chapter Eight: Viewing and Protecting Organizational Information

Unit 3: Enhancing Business Decisions Chapter Nine: Enabling the Organization – Decision Making Chapter Ten: Extending the Organization – Supply Chain Management Chapter Eleven: Building a Customer-Centric Organization – Customer Relationship Management Chapter Twelve: Integrating the Organization from End-to-End – Enterprise Resource Planning

Unit 4: Creating Collaborative Partnerships in Business Chapter Thirteen: Creating Collaborative Partnerships Through e-Business Chapter Fourteen: Enhancing Collaborative Partnerships Chapter Fifteen: Outsourcing Collaborative Partnerships Chapter Sixteen: Integrating Collaborative Partnerships

Unit 5: Transforming Organizations Chapter Seventeen: Fostering An Innovative Organization Chapter Eighteen: Creating a Wireless Organization Chapter Nineteen: Building Software to Support an Agile Organization Chapter Twenty: Developing a 21st Century Organization Business Plug-ins: B1 – Information Security B2 – Ethics B3 – Supply Chain Management B4 – Customer Relationship Management B5 – Enterprise Resource Planning B6 – Strategic Outsourcing B7 – e-Business Models B8 – Emerging Trends and Technologies B9 – Systems Development B10 – Project Management Technical Plug-in: T1 – Hardware and Software T2 – Networks and Telecommunications T3 – Decision-Analysis Tools in Excel T4 – Designing Database Applications T5 – Touring Access T6 – Object Oriented Technologies T7 – Valuing Technologies


Library of Congress subject headings for this publication:
Information technology -- Management.
Management information systems.
Information resources management.
Industrial management -- Technological innovations.