Publisher description for Once upon a time : using story-based activities to develop breakthrough communication skills / Terrence L. Gargiulo.
Bibliographic record and links to related information available from the Library of Congress catalog
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Terence Gargiulo's 'breakthrough' communications and storytelling are amply demonstrated with dozens of corporate examples. And the best part? Gargiulo shows us, step by step, how to create this storytelling communication magic in our own organizations. The competencies assessed by the instrument represent the nine essential communication behaviors that need to be developed and cultivated in all of today’s leaders and managers: Modeling, Telling,_Selecting,_Indexing, Synthesizing, Reflecting, Eliciting, Listening and Observing.
Library of Congress subject headings for this publication:
Business communication.
Interpersonal communication.