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Our Customer Support staff is available to assist you. Please use the following CDS telephone numbers:
800-255-3666 within the United States
202-707-6100 outside the United States
or fax to: 202-707-1334

For the above CDS phone numbers, our three Customer Support staff will answer your calls, and if they are occupied with another customer, you may leave a message. We make every effort to respond either the same day or the next working day to those voice messages.

To help expedite your inquiries, we recommend the following:
For general inquiries, problems, or other questions - call us, send a fax, or email to cdsinfo@loc.gov.
For orders - send by fax or email to cdsinfo@loc.gov..
For payments - send your credit card number by phone or use Electronic Fund Transfers whenever possible. Please note that checks, money orders, etc. sent to our postal address will be delayed a minimum of 5-7 work days due to the Capitol Hill security screening of all mail.
For starting Web services (Class Web, Cataloger's Desktop) and MARC Distribution Services - sign up on the CDS Website, http://www.loc.gov/cds/.

You will find complete information on how to order and to get further information at http://www.loc.gov/cds/contact.html.
We are very mindful of your concerns and appreciate your continued patience. - Eugene Flanagan, Chief, Business Enterprises.

CDS HOME - What's New? - How to Order
CDS Products by: Title - Subject

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