The Knowledge Services Group consists of information professionals who partner with CRS analysts and attorneys in providing authoritative and reliable information research and policy analysis to Congress. The Knowledge Services Group also provides geospatial information system (GIS) support in CRS. Clustered together by policy area, information professionals align their work directly to the CRS analytical divisions. They write descriptive products and contribute to analytical products in policy research areas, advise analysts and Congress in finding solutions for their information needs, make recommendations for incorporating new research strategies into their work and design customized Web pages. Information professionals create collaborative platforms for staff to share information and documents and help manage projects. Staff evaluate, acquire and maintain state-of-the-art resource materials and collections for CRS staff and work with the analytical divisions in ensuring the currentness and accuracy of products, databases and spreadsheets. Information professionals also respond directly to information requests from Congress, and teach congressional clients how to perform information research.
Last Updated: 02/12/2013