How to Order Reproductions
All material is copied in accordance with U.S. copyright law and other restrictions. The Library's Duplication Services receives no appropriated funds and must recover the cost of providing reproduction products and services by charging fees.
Instructions & Forms
See also:
Conditions
of order and use
Order
forms
- Find the images you want by searching the Prints & Photographs Online Catalog, the Library of Congress Online Catalog, or the Library of Congress American Memory Catalog.
- All orders must be accompanied by the REPRODUCTION NUMBER or CALL
NUMBER for each individual item (these numbers can be found in online
catalog records and are often included in publications). If numbers
are not found via these means, they must be identified through your
research or by requesting research services in the reading room that
has custody of the material. Digital Imaging Services must include
the DIGITAL ID.
- Order forms for
each specific type of service are available on this Web site. Fax or mail your completed order forms to the Duplication Services.
- Questions about orders should be directed to the Customer
Service Unit.
Please Note: No returns, refunds, or exchanges after 30 days of delivery.
Correcting Errors
In cases where Duplication Services fails to provide the patron with the products specified in the original order, Duplication Services will refill the order at no charge, provided that Duplication Services is notified within 30 days of having delivered the order. Correcting these errors requires a review of the originally delivered items, and the patron will be required to return these to Duplication Services prior to refilling the order. If the return is a result of an error on our part, we will pay the return shipping costs. Items should be returned in their original product packaging.
Services Requiring Additional Charges
Additional Charges apply to handling items such as daguerreotypes, encapsulated material, bound material requiring slipsheeting to prevent bleed-through of text, etc. masking to delete portions, grouping separate materials for one exposure, handling material which cannot be brought to the photographic lab. Fees are based on time needed to perform the task. In addition:
- Stereo Images: reproductions will be photographed as double images unless a cropping fee is paid.
- Cropping: For negatives, add 50% of the negative price. For black and white prints, add 100% of the base print price.
- Negatives from microfilm: a $18.00 Processing and Research Fee will be charged for negatives prepared from each reel of microfilm.
- Rare materials: a $22.00 Handling Fee will be added to your order if the original material is deemed to be rare and can only be handled in the Photographic Section for an extremely short period of time.
- Negatives: orders for negatives made from an existing negative must include the price of an 8" x 10" print.
Rush Orders
Duplication Services also offers its customers a rush service option. Using RUSH service, orders are completed in 10 business days. This service is available for an additional fee. Also, please specify your shipping option. Some shipping options may require an additional fee. Please note that the delivery date is not included in the 10-day turnaround time. Call the Customer Service Unit for assistance.
Shipping Information
Shipping & Handling
With our standard shipping charges, your completed order will arrive at your door within 3-5 business days after being shipped, which is approximately 3 to 4 weeks after placing an order for a standard print. Specialized orders can take 6-8 weeks, and customers should anticipate an 8 to 10 week turnaround for nitrate negative orders.
All orders are packed by hand to ensure that they reach you in the best possible condition. We require a street address to ensure proper delivery and to obtain appropriate delivery confirmation. Each package and overpack is legibly and durably marked with the name and full address, including ZIP/postal code, of the shipper and consignee. If you provided an email address, you will receive an email confirmation from FedEx once your order has been shipped, and again when it is delivered. Most packages are shipped FedEx Express Saver (Domestic) and International Economy (International).
Packages addressed to a P.O. Box address, Army Post Office (APO), and Fleet Post Office (FPO) cannot be shipped via FedEx. All shipments to APO, FPO, DPO addresses are sent via U.S. Priority or First Class Mail with Delivery Confirmation, which is an extra charge. We estimate 5 to 7 business days for delivery once the order has been shipped; however, some destinations may take up to 6 weeks.
There is a $3.00 handling fee for pick-ups by customers at our Duplication Services Counter. For delivery of electronic files by e-mail, FTP, and HTTP a charge of $1.00 per file (minimum fee $5.00 per order) will be charged.
Shipping & Handling Rates:
U.S. Customers (including Alaska and Hawaii):
Standard Shipping: FedEx Express Saver
| Order Amount | Shipping Charge |
|---|---|
| Up to $40.00 | $13.50 |
| $40.01 - $100.00 | $18.50 |
| $101.01 - $200.00 | $23.50 |
| $200.01 - $300.00 | $30.50 |
| Over $300.00 | 11% of the value of the order |
Additional shipping options include:
FedEx 2Day: Afternoon delivery, second business day
$9.00 in addition to standard shipping charge
FedEx Priority Overnight: Mid-morning delivery, next business day
$16.00 in addition to standard shipping charge
USPS with Delivery Confirmation: All orders to APO and PO Box addresses must be shipped through this option. Please add the following amount to the standard shipping charge: $1.00 if shipped within the U.S. or $2.50 if shipped outside the U.S.
Shipping & Handling Rates:
International Customers (including Canada, Australia and the UK):
Standard Shipping: FedEx International Economy
| Order Amount | Shipping Charge |
|---|---|
| Up to $40.00 | $23.50 |
| $40.01 - $100.00 | $35.50 |
| $101.01 - $200.00 | $47.50 |
| $200.01 - $300.00 | $60.50 |
| Over $300.00 | 21% of the value of the order |
If you need expedited International shipping, we offer the following options:
FedEx International Priority: Delivery time dependant upon final destination.
$28.00 in addition to standard shipping charge
Shipping to Multiple Addresses
Our ordering system cannot split an order for shipments to more than one address. If you would like to ship items to multiple addresses, please place a separate order for each address. All applicable delivery and handling charges will be charged for each order.
Tracking Shipments: If you already know your tracking or delivery confirmation number, you can follow the links below to track your order:
UPS
http://www.ups.com/WebTracking/track?loc=en_US
Phone: 1-800-742-5877
Sample Tracking: IZ9999999999999999 (18 alpha-numeric characters)
FedEx
http://www.fedex.com/tracking/
Phone: 1-800-463-3339
Sample tracking: 12345678912345678912 (15-20 characters)
123456789123 (12 characters)
US Postal Service (USPS)
http://www.usps.com/shipping/trackandconfirm.htm
Phone: 1-800-222-1811
Sample tracking: 1122334455667788990011 (22 characters)
Payment Information
Payment can be made by cash, check, credit card (Visa, MasterCard, American Express, Discover), or money order drawn on a U.S. bank. International money orders and UNESCO coupons are also accepted.
A formal purchase order will be accepted from domestic institutions and government organizations only. A $5.00 billing fee will be added to the cost of the order.
Checks and money orders must be drawn on a U.S. bank and made payable to Library of Congress, Duplication Services.
Customers paying by credit card or who have a deposit account with the Duplication Services may order by fax or e-mail .
Check Policy
When you provide a check as payment, you authorize us either to use information from your check to make a one-time electronic fund transfer from your account or to process the payment as a check transaction.
Privacy Act – A Privacy Act Statement required by 5 U.S.C. Section 552a(e)(3) stating our authority for soliciting and collecting the information from your check, and explaining the purposes and routine uses which will be made of your check information, is available from our internet site at http://www.fms.treas.gov/otcnet/index.html, or call toll free at 1-866-945-7920 to obtain a copy by mail. Furnishing the check information is voluntary, but a decision not to do so may require you to make payment by some other method.
Electronic Funds Transfer (EFT) is also available. Click here for instructions.
Payment
More About Deposit Accounts
Many regular patrons prefer to establish deposit accounts with the Duplication Services. Deposit accounts require an initial $250.00 deposit. Rates and conditions of the Service's general price schedule apply. Separate minimum charges (plus mailing fees, unless otherwise indicated) apply to each type reproduction. Learn more about paying by deposit account.
Searching the Library of Congress Collections
Several systems provide access to bibliographic information about items in the Library's collections -- in some cases digitized versions of the item may also be viewed online:
- Library of Congress Online Catalog
- Digital Collections and Services
- American Memory
- American Memory Map Collections -- 1500-1999
- Prints and Photographs Online Catalog
Last Updated: 10/19/2011
