Denise W. Lomax, Secretary, FEDLINK Advisory Council (FAC) Date: April 8, 1998 RE: Minutes of the FAC Meeting March 12, 1998 FAC Present: FLICC/FEDLINK: Maxine Brown Susan Tarr Doria Grimes Milton MeGee Bonnie Klein Ruby Thomas Denise Lomax Ken Nero Lee Porter FAC Absent: Michael Conklin Fred Rettenmaier Janet Wright AGENDA 1. Approval of February 12, 1998 FAC Minutes 2. FAC Issues and Topics 3. Spring Membership Meeting Planning 4. FLICC/FEDLINK Update 5. Committee Reports 6. New Business 7. Announcements Vice-Chair Doria Grimes opened the meeting at 9:15 am. 1. The FAC made the following corrections to the minutes of the February 12, 1998 meeting: Item #4, paragraph 2 - The issue was tabled for further discussion at a future meeting. Item #7, 2nd sentence - Add that the Public Library Group and the Library Administration and Management Association of ALA. The FAC approved the minutes as amended. 2. FAC Issues and Topics. No FAC Projects. 3. Spring Membership Meeting Planning. A draft copy of the agenda of the upcoming Spring Membership Meeting was reviewed and discussion of the agenda items followed. Executive Director of OHIOLINK, Tom Sanville, will be asked to be our guest speaker and talk about consortial procurement. There will be presentations about consortial procurement, web site enhancements, customer service improvement feedback, and reports from the FLICC working groups. The agenda was finalized. 4. FAC Issues and Topics. Susan Tarr reported about the RONDAC Meeting. The morning sessions were about administrative innovations and the afternoon sessions were about product initiatives. All the 16 Library Networks do OCLC training. SOLINET showed their training software (paradox based). FEDLINK staff showed the use of OCLC pricing and invoice data to provide members with analytical reports of usage and expenditure activity. Different networks talked about their accounting systems - many of them use Access software and Open Systems. There was a lot of information about "help desk," support. Also, different approaches to consulting services were discussed. OCLC activity is a much smaller proportion of FEDLINK's program as compared to the other networks. Susan Tarr and Kathy Eighmey continue to be busy designing space for the office move into the LC Adams Building on Capitol Hill. 5. Committee Reports. Reporting for the Budget and Finance Working Group, Maxine Brown presented the proposed FY99 budget for comments and feedback. Members of the FAC were delighted about the proposed decreased administrative fee for transfer pay members because it has been a long time since transfer pay members have seen a decrease in their fees. Also for FY99 the Budget and Finance Working Group is considering raising the supplemental fee from .6 to .75 for Direct Pay members with accounts over 100K. Members of the Working Group will conduct a telephone survey of key FEDLINK members to gather information about changes in their funding, payment options, etc. The survey form will be placed on the web site for all members to respond. Results of the telephone survey are to be completed by April 3, 1998. Ruby Thomas, Head of Member Services, presented the financial report for Business Manager Joseph Banks. Ruby reported that we are running slightly behind where we were this time last year. A large account member changed from transfer pay to direct pay and two other members with large accounts have yet to deposit their funds. We expect to track to last year's pace of $4.9 million in revenues to meet the budget. Ruby proposed that 15-20 minutes be allotted at the Spring Membership Meeting to ask members about what better services or improvements in services can be provided to them. Small focus groups will be formed to discuss improved customer service and a questionnaire will be distributed. 6. New Business. Doria Grimes reported that the newly formed Awards Working Group is currently developing criteria on which the three awards -- Librarian of the Year, Library Technician of the Year, Library and Information Center of the Year -- will be based. 7. Announcements. Maxine Brown announced that the Patent & Trademarks Offices will go live with Elsevier for electronic journals beginning April 3, 1998. The service will only be available to agency staff. The meeting was adjourned at 11:25 am.