Pricing Description      Top

Document delivery services are priced on a per-document basis. Usually, there is a flat basic fee to retrieve and deliver the document; this fee may be higher for rush or special delivery. In addition to the basic fee, the vendor may pass through any copyright royalty charges assessed by the copyright owner, and may charge an additional per-page or per-document fee for photocopying, faxing, or other special services. The FEDLINK BOA requires the vendor to notify you if a copyright charge will exceed $20.00, and to give you the opportunity to cancel your order.

Document delivery vendors may offer volume discounts for multiple copy orders or for organizations that routinely order many documents during the year.

Although private sector organizations frequently manage document delivery services by setting up deposit accounts with vendors, prepayment of Government funds into deposit accounts held by the vendor is not covered by the FEDLINK BOA. For transfer pay customers, the vendor will invoice FEDLINK for payment from the account you have established at LC, and for direct pay customers the vendor will invoice your agency.

If you have questions about document delivery services, contact FEDLINK Network Operations program specialists or LC C&L FEDLINK contract specialists for more information.

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Federal Library and Information Center Committee Comments: flicc@loc.gov