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Like Tracy and Hepburn in the 1957 film classic, "Desk Set", the annual Joint Spring Workshop, Desk Set 1997: Partnering with Information Systems, tackled the challenges of librarian and system manager relationships. Sponsored by the Special Libraries Association; the American Society for Information Science, Potomac Valley Chapter; CAPCON Library Network; the District of Columbia Library Association (DCLA); the Federal Library and Information Center Committee (FLICC); the Law Librarians Society; and Library Management Systems of Bethesda, Maryland, this years workshop delved into the complexities of reorganizing library personnel, collections, and technology.
The success of any library re-engineering process depends on the relationships between librarians and the Management Information Systems Departments (MIS). This workshop identified the implications of these relationships and suggested team building solutions for the library environment. The four workshop sessions, Scene-Setter, Snapshots from the Field, Case Studies, and Career Profile, featured personal experiences of both librarians and MIS personnel and forecast what organizations may look for in the future.
Dr. Deborah Leather, Associate Vice President for Instructional Technologies and Dean of Library, Towson State University, set the stage for the workshop with the morning keynote address. She gave perspective into present and future library organizational structure and planned change as well as on an overview of current library issues and trends. According to Leather, the initial shock of the information explosion leaves libraries feeling that a technology driven environment is out of control. She countered those fears and produced a laundry list of trends libraries must follow to survive in the future.
"The bottom line is librarians will have to start thinking and writing holistically. Not only do librarians have to put into context what they say about themselves and the library unit, they must learn to speak the agencys language and think in terms of theorganizations business," said Leather. She agreed with Peter Druckers theory that learning will have to be a continual process at every staff level. She felt the newest trends in training will be for incoming consultants, one-on-one training, and online tutorials. "Informal training and networking will be more important than formal training. Librarians will have to stretch out of their comfort zone and understand that the tradition of users coming to the librarian will change as librarians now are going to the users," said Leather. Leather predicted that jobs will have a more fluid work design. "Organizations are looking for people with skills in team building, creativity, leadership, conflict resolution, communication competencies, and knowledge of performance management," said Leather.
Leather then moderated the Snapshots from the Field session where four librarians from the Washington Metropolitan area described their personal experiences in developing relationships between library staff and the MIS department.
J. Maurice Travillian, Assistant Maryland State Superintendent, Maryland State Department of Education, played a large role in the development of SAILOR, the states public Internet connection. "MIS is still based on the mainframe idea of a big computer with lots of terminals," said Travillian. Trying to control costs, meet standards, and create equity among users can mean they have to work to the lowest common denominator. This can lead to a battle of viewpoints. "MIS must protect expensive equipment and valuable information like real estate information and payroll. The library perspective is to tell everybody everything -- that it is public information."
Elinor Russell, Library Manager, Dow, Lohnes & Albertson, is designing her companys online catalog for intranet access. Her firm forced the library and Information Technology Department (IT) to join together. Previously, the two departments had shared a single director, who also pushed for technology in the library. Since this is no longer the case, the Technical Services manager now jointly meets with both departments. Technical Services has a project manager who deals with all the participants on projects, including library projects like Internet access and upgrading workstations. A library staff member will soon serve as a Technical Services contact to facilitate communication between both departments.
Kari Anderson, Library Director, Center for Strategic and International Studies (CSIS), discussed how her organization has a computer department that defines itself and its projects. Her library makes most of its decisions in small groups. "Librarians understand that it takes time to think about sources, formulate requests, and analyze results. MIS is concerned with getting everyone connected physically and saving money." Users and managers can confuse the departmental goals. "Just because a computer is involved, it does not make it a computer department issue. When managers do not use the technology themselves and believe that everything is on the Internet, it is hard for them to understand that the library can help with content," said Anderson.
Ann Friedman, Director of the Arlington County Public Library in Arlington, Virginia, addressed lessons learned working with MIS to implement a system that serves nine public libraries and 40 schools. "Before you start a project, check the stability and track records of departments that must support it, including your own organization and Information Services (IS)," said Friedman.
"You may have no choice but to partner with IS. They control the telecommunications network, and may control the money because governmental funds may be routed through their departments for library projects. How willing is IS to let the library control how it is spent?" asked Friedman.
"The control of the project needs to be in the library because librarians understand the needs and the urgency of getting the information out." But, she warned, ongoing tech support needs to be built in. "There must be someone whose primary responsibility is to respond immediately when equipment is down, especially if the library is open extended hours."
H.E. "Chuck" Broadbent, Associate Provost for Information Services at the Dowling College in Oakdale, Long Island, is responsible for academic and administrative computing, institutional research, instructional resources, and the college library which serves 6,000 undergraduate and graduate students.
"At Dowling, computer support and human resources have been outsourced, with a loss of control and the chance to integrate. The contract information tech people often give rote solutions without taking time to listen to what the problem is," said Broadbent. He tries to hire staff who can deal with people on the phone, and have good people skills.
"Librrians must be able to do strategic planning and spend enough time to develop a common vision," said Broadbent. He urged the audience to think system, where the people, processes, and technology are all part of the system, not just hardware and software. He encouraged librarians: "Get out into the organization, volunteer for projects when the librarians skills can be used. Know what is important to the organization as a whole. Encourage IS to come to you with alternatives, rather than a single solution, then be part of picking the solution. Take risks," said Broadbent.
Mike Handy, Group Leader of the User Support Group for Information Technology Services at the Library of Congress, heads a group responsible for voice/data telecommunications and microcomputer support at the Library of Congress, including administration of an 8,000-line voice telephone system, trouble resolution on a 5,000-node network of LANs, hardware/software support for all microcomputer workstations, and technical and administrative support for end-user telecommunications and computing needs.
In an "Us vs. Them" vision of library and Information Services, Handy is "Them." He encouraged librarians to help MIS people to understand what the need is, rather than just specify results. He asked them to focus on:
Know at least a little about a wide range of things, like you know a little about what is under the hood of your car," said Handy. "Librarianship is a cumulative experience: the longer you have been doing it, the more valuable you are. Technology is the reverse: new people are more valuable because they do not have to unlearn the old skills," said Handy. He warned the audience to think through their needs. "In developing new systems, you need constant communication to avoid the problem of this isnt what we wanted. We dont know what we want until we see it, so prototypes are helpful." For best results in partnering, interest an Information Technology (IT) person in your project as a user. "They find library problems interesting and challenging intellectually."
Barbara Robinson, Management Consultant and Principal of Robinson and Associates in Washington, DC, discussed strategic and tactical approaches to orchestrating and positioning a career in knowledge management. "The white collar information environment is in flux. We as librarians are front and center if we understand the content. This is reflected in the change of curricula at some library schools; new blood and skills are brought in as adjunct professors," said Robinson. She recommended SLAs Competencies for Special Librarians in the 21st Century, which she uses with clients who need to be educated as to what to expect in a special librarian.
"The critical personal characteristics to acquire are flexibility, fluidity, optimism; the ability to see whats coming as an opportunity. Continuously upgrade your skills. Unfortunately, the IT people have hijacked the word Information, and they dont know information, they know hardware--data, wires, and cabling."
As SIC codes are redefined to NSAIC, librarians have the opportunity to get out of the same category as teachers and counselors, and in with information professionals and curators. "Where we fall in the classifications will determine how we are going to be viewed as a profession."
The MIS/MLS approach should ideally be two parts of the whole. If there is a choice to hire an MLS or an MIS; pick the MLS; its easier to teach the librarian the tech stuff than to teach "techies" the concepts behind information management," said Robinson.
In the marketplace, the job titles get more interesting: Web master, knowledge navigators, interface designer, IT outreach, IT liaison, Workflow wizard, SGML Hacker. "We need to provide people who speak both IT and library. The librarians funcion as critical thinker still exists. We need to do more marketing, insinuate ourselves into the scene, and interface with the users. We understand them in a way the IT people cant. We should be working with the new professional associations: Society of Image Design; Computer Professional for Social Responsibility; International Visual Literacy Association," she said.
Librarians need to have people, process, and technical skills. Negotiation is critical, as it involves understanding the other persons perspective and listening well. "To manage your career, dont have a hit or miss approach to lifelong learning. Be methodical. Use conferences, workshops, vendor presentations, trade shows, team participation, mentoring shadowing (following someone around who knows what they are doing, and can show you casually), reading, surfing. Eventually youll begin to understand it, if you expose yourself to it often enough," said Robinson. "You must face two sets of issues: whats best for YOU, and whats best for your organization. Worry about employability, not job security."
This article was compiled with the help of Ellie Briscoe of the National Geographic Society and Ava Everett of FLICC.
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by Jessica Clark
Since early this year, both Netscape and Microsoft have released beta versions of their 4.0 browsers. Both companies are trying to capture the market for "enterprise-wide" technology solutions which will serve the Internet and Intranet needs of corporate clients.
Netscape and Microsoft are vying for the same growing set of customers, and while they have given lip service to the standards endorsed by the World Wide Web Consortium (W3C), the competitive enhancements they have added may encourage the creation of browser-specific sites. Netscape Communicator 4.0 and Microsoft Internet Explorer 4.0 (IE 4.0) also offer suites of service which incorporate browsing, off-line reading, email, HTML authoring, news reading, and conferencing tools.
While Microsoft's effort focuses on integrating Web functions and metaphors with the Windows 95 and Windows NT platforms, Netscape is still providing broad access to the Web via a variety of platforms. Microsoft is planning versions of IE 4.0 for Windows 3.1 and NT 3.5x, the Macintosh Power PC, and Unix systems. Communicator is already available for Windows 3.1, Windows 95, Windows NT 3.5x and 4.0, Macintosh Power PC, Solaris 2.4 and 2.5, Unix, and Linux systems. Netscape also plans to offer versions of Communicator for Macintosh 68000 and OS/2 systems.
No clear winner has yet emerged in these browser skirmishes, although Netscape was able to release multiple preview versions of Communicator while Microsoft delayed the release of IE 4.0 because of security issues. The close integration of IE 4.0 with the Windows operating systems has raised security questions about Web programs writing to (or reading from) the user's hard drive. Yet, that very integration of browser and operating interface may be a strong selling point for users weary of switching between programs and commands throughout their work days.
Users must also be able to exchange messages and files seamlessly via email between the different systems. Both Micrsoft's Outlook Express and Netscape's Messenger support the common email management standard, IMAP and directory protocol, LDAP. Both systems let users create messages which are formatted in HTML, allowing them to include images and links. Both also provide for off-line reading and reply, multiple in-boxes, the creation of nested folders and filters. Their related news readers are also very similar, providing users with automatic threading, filtering, and off-line reading and reply.
For conferencing purposes, IE 4.0 provides more options, including both audio and video conferencing, a shared whiteboard, application sharing, and text chat functions. Communicator provides only audio conferencing functions, the whiteboard, and text chat options.
Finally, both browser suites provide users with basic HTML editing packages. These are WYSIWYG (What You See Is What You Get) editors, with support for table creation present in Communicator's editor and pending in IE 4.0's. The authoring tools, however, do not provide support for the creation of frames or style sheets, even though these codes are supported by both browsers.
Both Netscape and Microsoft have provided options for users to sign up for automatic delivery of information from selected "channels" or sites. This "push" method of receiving information differs from the typical "pull" method in which users visit a Web site and extract information. This option is popular among advertisers and the managers of sites who want to regularly expose users to their new content.
Users are not necessarily thrilled with this option, although it might prove useful for automatic downloading of software updates. For users who want dynamic stock reports or breaking news with a minimum of effort, push technology may be just what they need. For users who are easily overwhelmed or become impatient waiting for downloads, push technology will be extremely annoying.
Microsoft has embraced push capabilities, providing IE 4.0 users with the option to "subscribe" to various sites on a daily, weekly, or custom basis. Updates will then automatically be downloaded to a user's machine, to be perused off-line. Users may also be alerted to changes in pages they have chosen as "Favorites" by the appearance of a red dot next to the site's listing in the browser. Finally, the shell-integration version of IE 4.0 supports the system's "Active Desktop," which allows users to place particular Web pages directly on their desktop wallpaper.
Netscape's Netcaster--recently added to the Communicator suite in answer to IE 4.0 features--offers users a full-screen "Webtop" which receives updates from channels selected by the users. The Webtop is a borderless, full-screen Web page which allows users to browse downloaded information off-line. Instead of melding with the desktop, like IE 4.0's "Active Desktop," Webtop floats above the user's desktop like a screensaver, and may be easily switched on and off.
Both Communicator and IE 4.0 support what they call "dynamic HTML," but this term may refer to different technologies in each case.
The W3C has drafted a proposal on HTML style sheets which allows for absolute positioning of objects on a page and the layering of multiple objects. IE 3.0 supported this standard first, and now Communicator supports it. Netscape also supports the Layer tag, which does many of the same things as style sheets, but was rejected by the W3C.
Finally, Microsoft has proposed an object model for HTML which allows scriptable, multimedia ActiveX Controls to be applied to chunks of HTML to make those sections of a site interactive. W3C has not yet approved this model, but Microsoft has included ActiveX controls in IE 4.0. This may cause a situation in which designers create pages which are best seen with IE 4.0, knocking Netscape aside until the company adopts the model.
Each browser suite has new features which speed tasks and improve Web use.
IE 4.0 offers:
There is no clear choice between the two browser suites. Librarians and information professionals who support multiple users within their organization should familiarize themselves with both Communicator and IE 4.0. Do remember that both are still in beta form--do not replace your current browser yet. Download the beta versions and open them to see if they crash on your system or take up too much space. Many users are finding that it is easier to stick with earlier, more stable versions of these browsers as Microsoft and Netscape duke it out.
CNET (http://www.cnet.com) offers frequent reviews and tips about browsers, a browser "playground" to test new features, and browser download links.
Netscape (http://home.netscape.com/comprod/products/communicator/index.html) offers information about Communicator and free downloads of the beta version.
Microsoft (http://www.microsoft.com/ie/default.asp) offers information about Microsoft IE 4.0 and free downloads of the beta version.
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In early May, OCLC mailed a few libraries an analysis of their use of the OCLC dedicated (multidrop) lines. Although the Internet is the least expensive form of access per minute, the analysis showed that a dedicated line might be more economical for libraries that use OCLC more than three and a half hours a day.
OCLCs analysis reviewed both a librarys average number of hours used per month and the minimum and maximum number of hours of use. OCLC then computed what alternative access methods would cost based on this usage. Libraries whose Internet costs exceed the dedicated line costs in months of maximum use may want to consider how often they use the system and whether or not they expect usage to change.
Local Internet availability and reliability are other factors. While OCLC strives to make Internet access reliable at their end, some libraries connections to the agency server, or that server itself, may make the librarys use of Internet slow or unreliable. If dedicated line access is far more expensive than Internet or dial access, but Internet services are not always reliable, libraries should consider the upcoming TCP/IP dial access as an alternative or back up to the Internet. OCLC will announce the service in its logon messages when it becomes available. They also will provide a free implementation guide for libraries or their automation staff to set up Windows software for dial access under TCP/IP. (Dial Up Networking Software is not part of the default installation of Windows 95.) FEDLINK will also help libraries who wish to use this service and help them get new dial access passwords and phone numbers. Participating libraries will need at least a 28.8 bps modem, a phone line or access to a modem pool for each machine, and Windows 95 or NT 4.0. For best results this service runs on a Pentium class (i.e., 32 bit processor) machine--which all OCLC services will require next year.
FEDLINK members also should remember that a mix of access types is possible, if some machines have Internet capability and some do not.
In comparing costs, FEDLINK members should be aware that all telecommunication costs, except Internet, will increase slightly in July. The current asynchronous dial access method will be $7.20 an hour (i.e., $.12/minute). The annual fee for asynch dial access (not TCP/IP) will go up to $220/year and dedicated line costs will be as follows: System Access/terminal $132/month, Network Service Fee/modem $110/month; 4-Port ComController $55/month; and 8-Port ComController $65/month. TCP/IP dial access via CompuServe will be $6.90/hr ($.115/min).
The OCLC Home Page has information on OCLCs various telecommunications options: http://www.oclc.org/oclc/menu/telecom.htm. Or at the main menu, click on OCLC Services, then Access Services.
If you have questions, please call FEDLINK FNO at (202) 707-4848 or send email to firstname.lastname@example.org.
OCLC will continue to offer FirstSearch for $.58 per search, the lowest available price, through September 2. At that time, the price will rise to $.60 per search. Libraries planning to use funds at the end of the fiscal year may wish to order First- Search by late August to take advantage of the lower price. Fax your order to FEDLINK FNO at (202) 707-4873. For orders placed near the deadline, please call (202) 707-4848 to confirm FEDLINK has your order.
OCLC sells FirstSearch searches in blocks of 500, so the price per block currently is $290. Normally, the cost varies according to the number of searches purchased: one to nine blocks would cost $390 per block, or $.78/search; 10-60 blocks are $.68/search; and a user must purchase 61 or more blocks, spending $17,690 or more, to receive the lowest price. During the sale, purchasing even one block will guarantee the lowest price, so that after September 2 the library can purchase more searches at the lowest prevailing price ($300/block or $.60/search).
Libraries not yet making FirstSearch available to their agency staff should consider doing so. OCLC continues to add full text availability to files. FirstSearch is becoming a very useful tool for providing access to a general "digital library" collection.
For more information about FirstSearch, visit OCLCs home page. From the main home page at www.oclc.org, click on OCLC Services and then choose Reference Services. The FirstSearch pages now contain a Guided Tour of FirstSearch, which is both a good review of FirstSearch and its Web interface for librarians considering the service, plus a useful tool for librarians conducting bibliographic instruction for users. FirstSearch is one of the library communitys fastest growing information systems and designed for people who use libraries. It does not require training or online search experience.
H.W. Wilson has signed an agreement with OCLC to make H.W. Wilson Select Full Text available through the OCLC FirstSearch service. This database of more than 430 periodical titles includes a detailed index, high-quality abstracts, and companion full-text ASCII for each record. H.W. Wilson Select Full Text is scheduled to be available through per-search and subscription options in July 1997.
Besides the new H.W. Wilson Select Full Text database, FirstSearch will offer full text searches for five other Wilson databases already available on FirstSearch: Readers Guide Abstracts, Social Sciences Abstracts, Humanities Abstracts, General Science Abstracts and Wilson Business Abstracts. H.W. Wilson involves librarians (including the ALA Committee on Wilson Indexes) in selecting titles for its databases and regularly surveys librarians about titles to add or delete. Therefore, the titles covered by these databases form the basic serials collection in many public, academic, and school libraries. These multidisciplinary databases offer coverage of key substantial titles and reliable indexing done by trained librarians and others with subject backgrounds in fields from art to zoology.
The OCLC FirstSearch service now includes Uniform Resource Locators (URLs) for Internet resources on some records in WorldCat (the OCLC Online Union Catalog). This additional information allows library users to access Internet inormation sources referenced in WorldCat through Web browsers or other Internet software.
FirstSearch users will find the URLs in the field labeled "INTERNET." Users of the FirstSearch Web interface can use the hotlinks in this field to access the resources directly from the record.
"Including URLs and hotlinks in WorldCat not only leverages the work being done by member libraries who are adding this data, but extends OCLCs use of the WWW in its services," said Tam Dalrymple, manager, Product Planning and Communication, OCLC. "We expect the number of databases that have URLs, including hotlinks via the Web, to grow quickly."
Three other databases include URLs in records on FirstSearch: NetFirst, OCLCs index of Internet resources, includes URLs and WWW hotlinks in all records; FactSearch, a database of facts and statistics on topics of current interest, and Consumers Index, a database of information on consumer and health-related topics, contain URLs and WWW hotlinks in some records.
In February, OCLC added the 856 MARC record field, which includes URLs, to the FirstSearch WorldCat database record display. OCLC began adding hotlinks to WorldCat on FirstSearch via the Web in late March.
OCLC continues work on the Cataloging Micro Enhancer for Windows. Will you be ready for it? Plan ahead for the new version when it is released at the end of 1997.
The new Cataloging Micro Enhancer will require Windows 95 or Windows NT (version 3.51 with Service Pack 5, or higher). If you have not upgraded from previous versions of Microsoft Windows, plan to upgrade now. Cataloging Micro Enhancer will not be compatible with Windows 3.x.
The training materials included with the Cataloging Micro Enhancer will assume that you already have a thorough knowledge of Windows-based applications. If you are not familiar with Microsoft Windows, plan to take a Windows 95 class sometime in the coming months. Also, spend some time using other Windows-based applications to help you become more comfortable with Windows.
Printer capability is also important. Is your printer compatible with Windows-based applications? Do you have a printer driver compatible with Windows 95? Plan now to upgrade your printer or printer driver if needed.
For connection to OCLC Cataloging, the new Cataloging Micro Enhancer supports the following access methods: OCLC dial access (asynchronous and TCP/IP), the Internet, the X.25 Telecommunications Linking Program (TLP), and dedicated TCP/IP access. OCLC Multidrop and OCLC Communications Controller access will not be supported. If you access OCLC Cataloging via one of these methods, please contact your OCLC-affiliated Regional Network or International Distributor for information on new OCLC telecommunications methods.
The new product will include a utility to allow you to convert your local files from the DOS product CAT ME Plus for use with the Windows version.
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This is one in a series of articles written for Wisconsin InterLibrary Services. These articles are bing shared with other networks under a contract executed by the Network Alliance.
By Celena Kusch
While scanning physical materials from existing vertical files into electronic format is still a costly and time-consuming effort, constructing Web-based collections of quality resources could rescue both patrons and librarians from the inefficient and inexact science of Web searching.
Web surfing can generate a long list of bookmarks in a Web browser--link to pages of links, photocopies of magazine Web page lists, and scattered URLs in email archives. These Web addresses represent many hours of filtering pages for content quality and relevance, as well as eliminating duplicate information where one site merely refers to another. To classify this information, bookmarks can use folders, but unfortunately, these bookmark lists simply cannot provide the utility and clarity of physical library stacks.
As Internet access becomes more common in libraries, maintaining virtual library stacks of Web data could alleviate this problem. One resource for building this electronic vertical file, although other software programs or some Web page authoring could create this kind of library resource, is TimesFile. Offered to New York Times on the Web subscribers (a fee service at http://www.nytimes.com), DocuMagixs Windows-based TimesFile (http://www.nytimes.com/partners/hotpage) creates a file cabinet that attaches to a Web browser to organize Web pages for up to eight different custom categories. The free download version of TimesFile HotPagePlus Discovery Edition can save up to 100 documents in eight drawers, but a $14.95 upgrade software package of HotPagePlus provides users unlimited drawers, folders and documents, stores documents from non-Web-based applications, and provides memo attachments for documents.
Both versions also work with a Web browser to view filed Web content offline as well. Web users go to the desired Web page and save the page under TimesFile like a bookmark. TimesFile creates an offline copy of the selected page, allowing offline browsing, although users must remain online to view other pages referenced in filed Web sites. Saved documents appear in the TimesFile Filing Cabinet "In Box" from which users move them to the appropriate file folder in a cabinet drawer.
While this software provides a simple and proprietary utility for designing electronic vertical files, Web authors could easily design a less elaborate HTML-based alternative. Once libraries have designed a filing system, users can fill folders with some of the following excellent Web sites.
BookWire (http://www.bookwire.com) and Chapter One (http://washingtonpost.com/wp-srv/style/books/chapterone.htm). A new site sponsored by Bowker Book Information Co., BookWire offers resources for book publishers and consumers. It provides links to book reviews, discussion lists for a variety of categories, and a calendar of book readings and signings. Like BookWire, Chapter One hosts a literary calendar of book-related events and signings. A branch of The Washington Post Web site, it also hosts book discussions, reviews, and electronic texts of initial chapters from new book releases.
Literature Resources for the High School and College Student (http://www.teleport.com/~mgroves). This site provides a clearly-categorized collection of Internet resources for teachers and students of literature and writing, with low graphical content that makes it easy and quick to use. Resources include links to online books and literary magazines like Atlantic Monthly Poetry Page, The Missouri Review and glossaries of poetic terms, grammar and style handbooks, and information for individual authors.
The On-line Books Page ( http://digital.library.upenn.edu/books/). This directory offers a list of Internet links to locations of online book collections in many languages.
American Memory from the Library of Congress (http://memory.loc.gov/ammem/). Home page for the historical collections of the National Digital Library, this site offers online exhibits from the Library of Congress, and a searchable database of individual bibliographic records and graphics from the collections.
Teotihuacan Home Page
( http://archaeology.asu.edu/teo/index.php). The Project Templo de Quetzalcoatl, sponsored by Arizona State University and the Mexican national Institute of Anthropology and History, maintains this Web site in both Spanish and English, providing a well organized and informative history of Teotihuacan, Mexico, including maps, chronologies, and images of pyramids and cultural artifacts.
Hudsons Bay Company Digital Collection (http://collections.ic.gc.ca/hbc/hbcen.htm) Sponsored by the Manitoba Museum of Man and Nature, this site contains the entire corporate archives of the Hudsons Bay Company, which the company has donated to the Manitoba Museum. It includes graphics of artifacts from contact between the company and the many indigenous peoples of arctic and subarctic Canada, the fur trade, and exploration history.
Making of America (http://www.umdl.umich.edu/moa/index.html). The University of Michigan and Cornell University produced this cooperative project to document and distribute records of American social history from the antebellum period through reconstruction. Current holdings include nearly 900 volume and more than 200,000 pages, ranging from the debates and proceedings of the Arkansas Constitutional Convention to Yale Universitys biographical record of the class of 1850. All records are classified with full bibliographic citations.
National Archives and Records Administration (NARA) (http://www.nara.gov/). NARA manages federal government records and has turned their pages into a valuable public resource for genealogy information, codes of federal regulations, public laws, and other documents of national historical interest. The site also includes a "Digital Classroom" with ideas, programs, and publications for teachers.
NativeWeb (http://www.maxwell.syr.edu/nativeweb). An international Web presence, NativeWeb offers a guide to Internet resources by, about, and for indigenous peoples from around the world. Including topics such as women, K-12 resources, education, law and legal issues, languages, literature, and geographic regions. NativeWeb also serves as an online clearinghouse for information on events, Native-owned enterprises, and discussion
The Worlds Columbian Exposition: Idea, Experience, Aftermath (http://xroads.virginia.edu/~MA96/WCE/title.html). A hypertext thesis, this site offers a summary of the 1893 Chicago Worlds Fair. Produced by Julie Rose, former University of Virginia student, the site includes graphics of vintage photographs, ads, fair publications, and more. This site offers a great overview of Chicago history and culture from the late nineteenth-century.
HealthWeb (http://hsinfo.ghsl.nwu.edu:80/healthweb/index.html) and Healthfinder (http://www.healthfinder.gov/). Both sites offer online health information. HealthWeb focuses on health and medical libraries. Members of the Committee for Institutional Cooperation compiled this site to "provide organized access to evaluated noncommercial, health-related, Internet-accessible resources." The US government-sponsored Healthfinder offers similar consumer health information, including research and referral resources from federal, state, local governments, nonprofit organizations, and universities.
Internet Library for Librarians (http://www.itcompany.com/inforetriever/). Hosted by the Infoworks Technology Company, this site is a self-proclaimed "one-stop shopping center for librarians to find Internet resources related to their profession." The site includes reference sources, professional development sites, and online catalog links. One of the most clear and comprehensive lists online.
THE LIST (http://thelist.iworld.com/). For library users seeking advice and exposure to the Internet before finding a service provider, the List provides a compilation of more than 5,100 Internet Service Providers (ISPs) searchable by area code and region. Each ISP listing includes fees, available services, and contact information for comparison shopping online.
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Keep Vendors Up-To-Date!
Find FEDLINK Vendors and Services Online
|Be sure you contact vendors if your staff changes. When staff members who have online access or ordering authority leave the organization, they may be able to continue using services or spending organizational funds without authorization. The member agency should immediately contact vendors to cancel or suspend access for these staff members to avoid continuing charges.
Notify the vendor in writing as soon as possible after an individual has left your organization. This notification will protect your agency when you review your invoices.
If you have any question or require assistance in contacting the vendor, please call Jim Olivr at FEDLINK (202) 707-4960 or email him at email@example.com.
|As you prepare your final FY1997 orders and budget for FY1998, visit the FLICC/FEDLINK Website (http://www.loc.gov/flicc).|
Not only does our web site offer a complete list of member services, contracting and financial services, but it also contains a complete listing of the FEDLINK vendors indexed by subject!
Vendor listings include a description, company name, address, phone and fax numbers and point of contact for each of the 100 plus vendors listed by by company name or service category.
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FEDLINK Technical Notes is published by the Federal Library and Information Center Committee. Send suggestions of areas for FLICC attention or for inclusion in FEDLINK Technical Notes to:
FEDLINK Technical Notes, Federal Library and Information Center Committee, Library of Congress, 101 Independence Avenue SE, Washington, DC 20540-4935.
Phone (202) 707-4800 Fax (202) 707-4818
FEDLINK Fiscal Operations:
Phone (202) 707-4900 Fax (202) 707-4999
Editorial email: firstname.lastname@example.org
Executive Director: Susan Tarr
Editor-In-Chief: Robin Hatziyannis
Contributing Writer: Jessica Clark
Editorial Assistant: Mitchell Harrison
FLICC was established in 1965 (as the Federal Library Committee) by the Library of Congress and the Bureau of the Budget for the purpose of concentrating the intellectual resources of the federal library and related information community. FLICC's goals are: To achieve better utilization of library and information center resources and facilities; to provide more effective planning, development, and operation of federal libraries and information centers; to promote an optimum exchange of experience, skill, and resources; to promote more effective service to the nation at large and to foster relevant educational opportunities.
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