Audio Recordings "If you want to run a business and make a success of it, you must be friendly."

Format Audio Recordings
Contributors Levitas, Susan
McDowell, Rev. Louis
Dates 1994
Location New Jersey
United States
Language English
Subjects African Americans
Customer Relations
Family Owned Business Enterprises
Family Run Businesses
McDowell'S Barber Shop (Paterson, N.J.)
Oral History
Sound Recordings
Work Ethic
"If you want to run a business and make a success of it, you must be friendly."
Contributor Names
McDowell, Rev. Louis (Narrator)
Levitas, Susan, 1961- (Interviewer)
Created / Published
Subject Headings
-  African Americans
-  Oral history
-  Interviews
-  Sound recordings
-  Work ethic
-  Family-run businesses
-  Customer relations
-  Barbershops
-  Family-owned business enterprises--Succession
-  McDowell's Barber Shop (Paterson, N.J.)
-  Ethnography
-  United States -- New Jersey -- Paterson
-  Interview with Reverend Louis McDowell, owner, McDowell's Barber Shop.
-  Summary of audio segment: (Indicates his grandson and says he wants to teach him the trade) Want to leave this business in the hands of the family; I started this business out of necessity because there were seven children; (sound of the clippers) I was a busboy, waiter and I did everything to make ends meet; this guy is a good customer of mine and when they stay away too long it bothers me. It's like that old saying: if you serve good food they'll be back; if I miss them a long time, then I have an inkling that they'll be around soon. In this business you have to take a lot and not everybody's like him and this goes along with the business. I learned from one of my Jewish friends that the customer is always right and doesn't want to hear your story. "And as the scripture says, 'If you want to win a friend over, you must be friendly,' and so it is. If you want to get customers and if you want to run a business and make a success of it, you must be friendly and this is about the size of making business."
Digital Audio Tape
Call Number
AFC 1995/028: WIP-SL-A022
Source Collection
Working in Paterson Project Collection (AFC 1995/028)
American Folklife Center
Digital Id

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Credit line

Working in Paterson Project collection, 1993-2002 (AFC 1995/028), American Folklife Center, Library of Congress

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