News January-March 1999, Vol. 30, No. 1 ISSN 1046-1663 National Library Service for the Blind and Physically Handicapped The Library of Congress www.loc.gov/nls As a service to patrons, librarians, and the public, NLS provides access to its resources and documents through a comprehensive Internet presence consisting of World Wide Web, FTP, and telnet sites and e-mail contact points. This wide range of access methods to NLS publications, program information, and bibliographic data opens new paths to blind and visually impaired individuals. The web site is designed to be fully accessible by persons using text-based browsers and adaptive devices that output information in large-print, braille, or synthetic speech. This capability allows users to work in their most productive mode instead of whatever medium happens to be available. This level of universality is accomplished by adhering to guidelines of the World Wide Web Consortium accessibility group. Visitors to the NLS web site will not find the dancing graphics, colorful pictures, and scrolling text lines popular in many web pages, because these graphical features are often unreadable by persons using adaptive devices. Instead, the material is presented in straightforward, formatted text arranged in logical, easy-to-follow order. Images, where present, are not vital to the content of the text and are marked with special alternate-text tags that describe the images. To reach the NLS web site, individuals need a personal computer that is connected to the Internet. The site consists of many web pages and documents that cover different aspects of the NLS program. The NLS home page is the anchor from which the other web pages are connected. Visitors to this page are presented with the following:  welcome message and eligibility information to help interested individuals determine if they qualify for NLS services;  network library addresses giving the location of all regional and subregional libraries throughout the United States and listing each library's name, street address, phone number, librarian's name, and e-mail address. This document is updated as address and phone number changes warrant;  an e-mail link and telephone contact number for NLS;  basic factsheet about NLS, contact list, and organization chart;  Frequently Asked Questions, twenty-five questions and answers about the NLS program;  Access to NLS Information on the Internet, which details the various aspects of NLS's online presence and how people can connect to the services offered;  an audio sample of a talking book from Talking Books: Pioneering and Beyond. The clip is configured to play in RealAudio, a popular, freely available Internet audio playback software;  news releases, documents concerning digital talking books, and other topical, timely publications; and  laws and regulations that pertain to the national program. The next section of the home page allows persons to view and search catalogs and book listings. This feature offers patrons and librarians direct access to the NLS Union Catalog describing more than 250,000 books produced by NLS, network libraries, and other cooperating agencies. A forms-based tool, called Web-BLND, lets users search for special-format books by author, subject, title, series, book number, and keyword. This service is popular with patrons and receives more than 22,000 "hits" per month. This section also contains:  current and recent listings of braille books in Braille Book Review and talking books in Talking Book Topics; and  cumulative catalogs, bibliographies, and minibibliographies, which are in plain-text format for easy downloading to personal computers. The reference documents section of the site offers a full range of publications:  reference circulars, compilations of current information on topics of interest to persons with disabilities and those who provide services to them;  reference bibliographies on topics of interest to students, professionals, and others doing research on some aspect of disability;  factsheets that provide annual data about NLS, a publications checklist, and information about specific policies and services;  directories that list information on libraries in the United States that provide reading materials to visually and physically handicapped readers, periodicals available in special media, and volunteers who will transcribe braille, narrate books, or produce large-print materials; and  Focus on Electronic Information bulletins with information on full-text Internet resources. A section titled Other NLS Services leads users to NLS music program circulars and catalogs and gives information about braille transcribing and proofreading instruction, literary braille competency certification, and braille technology. The Newsletters, Technical Papers, and Other Information section provides full-text versions of NLS News, Update, and Projects and Experiments and the text of speeches, technical papers, and other informational items. The last section provides links to the home pages of more than eighty cooperating network libraries for blind and physically handicapped individuals. NLS established its web site in 1994 as an outgrowth of an older Internet file system called MARVEL. As the Internet became more popular and standards were developed for formatting documents, more publications and services were added to the site. Development and maintenance of the site rests jointly with Judith Dixon, NLS consumer relations officer, who is primarily responsible for accessibility issues and training users to access the site, and George Thuronyi, writer-editor, who chiefly formats and publishes web documents and manages the file and link structures. NISO committee moves ahead with digital standards The Digital Talking Books Standards Committee, working under the auspices of the National Information Standards Organization (NISO), met in Minneapolis in October 1998 to continue development of a digital talking-book (DTB) standard. The committee is composed of representatives from twenty-three organizations. Members reported on continuing efforts in creating the standard that will be the basis for audio books of the future. Digital book features list Members first discussed a number of issues raised during the June to September public-comment period for the draft list of digital talking-book navigation features (see News, April June 1998). These features will allow users to move from one part of a book to another to read desired passages. The majority of the responses received stated that the list seemed complete and expressed potential users' desires. Talks included discussion of audible signals a reader would receive when encountering cross-referenced items in a book and those leading the reader to another book or document. The committee also agreed that readers should be able to select the option of reading footnotes. Finally, the group agreed that footnotes would be marked as either "explanatory" notes or "source" notes. The playback device could then discriminate between the two kinds of notes. File synchronization Mark Hakkinen, chair of the file-specification working group, provided a report of developments affecting the synchronization of the text and audio files of a digital talking book. He reported that the World Wide Web Consortium (W3C) approved the first release of SMIL (Synchronized Multimedia Integration Language) in June 1998. This step provides a solid platform to build on in the synchronization area. Several software-based SMIL players have been developed, and two SMIL-compliant playback machines that synchronize audio and text exist. Several firms, including Hakkinen's Productivity Works, Inc., are developing software tools that will allow DTB producers to create the SMIL files that will link audio and text. Digital talking-book players and production To set the stage for subsequent discussions, Gilles Pepin of VisuAide, Inc., and George Kerscher of the DAISY Consortium presented two different aspects of the digital talking-book world. Pepin focused on key items that affect the design of a DTB player, namely, user interface, sound quality, book storage media, battery life, processing power, and memory. He emphasized that the features list being developed by the committee should describe the capabilities desired but should then leave manufacturers free to use their creativity to implement them. Kerscher presented an outline of a document titled "Digital Talking Book Production Process." He explained that producers of digital talking books will have choices regarding the production path to follow for a given book. The simplest path combines a human speech recording with a small, tagged, text file (for navigation) consisting of the major headings and perhaps page numbers found in the book. The more complex route requires the full, marked-up text of the book. Such a file, while more expensive to produce, gives the producer far greater flexibility in regard to distribution format because it can be output as either electronic text or braille or it can be combined with recorded audio to create a full-function digital talking book. Time-scale modification Don Hejna of Enounce, Inc., demonstrated his time-scale modification software, called Time-Scale Tailor, which was designed to allow users to control audio playback speed while maintaining constant pitch. He explained that Time-Scale Tailor is efficient compared to other solutions, is flexible, and is robust, in that it models the ear rather than the vocal tract. Hejna demonstrated the system changing the speed from one-half to three times normal. Pepin demonstrated the system on VisuAide's "Victor" playback unit, varying playback speed of a moderately compressed file over a wide range. The challenge now is to improve this capability with highly compressed files on portable playback devices. Discussion of draft document type definition (DTD) A DTD defines markers (called "tags") for elements of a book and the rules for their use. It can be used by authoring software to spot inconsistencies that detract from the user's ability to navigate the book. Structuring guidelines under development will provide more specific instructions on how producers should apply the tags in actual documents. Some examples of elements added are producer notes or instructions to the user; footnotes; footnote references; page numbers occurring in print; poems; poem titles; groups of lines, such as stanzas in a poem; and individual lines. George Kerscher and Harvey Bingham presented the latest version of the DAISY/NISO DTD and led a discussion of a number of open issues. The DTD borrows heavily from HTML 4.0 (Hypertext Markup Language, widely used for World Wide Web applications) and adds a number of elements specific to digital talking books. Bingham also presented a short explanation of "stylesheets," software that allows the salient features of a marked-up document to be presented in a manner appropriate to the format in which it is distributed or the preferences of the user. For example, a major heading might be centered in braille, rendered in enlarged, boldface type in a large-print version, or announced as a heading in synthetic speech. Stylesheets would be used, for example, to implement a user's choice to read all footnotes in a book or skip over them. Bingham emphasized that the effort to produce effective stylesheets is significant. Actions planned Committee chairperson Michael Moodie asked members to continue the good work they had done in creating the navigation features document and contribute first drafts of the various pieces of what will become the standard and its supporting documents. Those segments include language describing audio compression, text markup, synchronization, and associated files; production/structuring guidelines; and user interface issues. NLS staff will select a test book and mark it up in accordance with the draft DTD. NLS and Recording for the Blind and Dyslexic will work together to prepare a recording of the chosen book and to synchronize the text and audio files. A new working group was established to investigate the creation and use of stylesheets. The committee will meet again in March 1999. For further information on the NISO Digital Talking Books Standards Committee, see News, January March 1997, July September 1997, October December 1997, and April June 1998. Books being selected for grade 1 braille A variety of fiction and nonfiction books in grade 1 braille are now being added to the NLS collection. This action is prompted by the National Advisory Group on Collection-Building Activities, which recommended NLS provide this format for adult readers who have a need for or prefer the more elementary form of braille. Grade 1 braille is a letter-for-letter substitution for print and mastering it is the first step to braille literacy. Books in the NLS collection are generally in grade 2 braille, which contains a number of contracted forms that speed reading and take up less space. Mastering the contractions is a more advanced braille reading skill. Approximately three to five books a year are being selected for the grade 1 braille collection with an anticipated limit of about fifty. A larger number is not considered necessary because most patrons advance from this level to grade 2 braille. More important than the number of books, the collection must represent the varied interests of people who are learning braille. Criteria used for selection include high general interest, relatively short length, and low vocabulary. Such popular works of fiction include classics, westerns, and romances. Nonfiction titles are generally subjects believed to be of interest to many patrons. Young Illinois readers "Dive into Books" 1998 marked the tenth anniversary of the statewide summer reading program that was conducted by the Illinois Regional Library for the Blind and Physically Handicapped and six Talking Book Centers (TBCs). Mailings to children, their parents, teachers, and public librarians brought responses from 357 children and teens to "Dive into Books" this past summer! Librarians and reader's advisors were hard at work before the summer began. They produced eight age-appropriate bibliographies, which were sent out at different points during the course of the summer to help maintain interest. The six Talking Book Centers were very creative in how they implemented the program on the local level. Activities included making additional mailings and telephone calls to prospective readers, sending activity sheets and games, and awarding incentives to the children to keep on "Diving"! Incentives were varied, but included items with a sea theme, such as stuffed sea animals and slinkys shaped like fish. For grand prizes or raffles several TBCs awarded cassette players that can play both NLS tapes and regular tapes. Different methods were used for prize distribution. Most importantly, the children took charge of their own reading by registering, choosing their own books, and reporting on books either on the telephone with a reader's advisor or by mail. One reader set an unofficial record by giving his reader's advisor a thirty-minute report on the Count of Monte Cristo. The Chicago Talking Book Center held a most successful end-of-the-summer party, complete with a pirate known as Captain Jerry--a reader's advisor in disguise! The day included food, a performance by "Giggles de Clown," and a descriptive video. Reader's advisors asked their readers for book suggestions, which will be included in the library's newsletter, Just for Kids. Recommendations ranged from Mr. Lincoln's Drummer to How to Be an Ocean Scientist in Your Own Home. Other "good reads" included The Ghost Belonged to Me, The Deserted Library Mystery, and Chadwick the Crab. The regional library also provides Connections, a newsletter for young adults, now in its second year of publication. (Material for this article was provided by Lori Miller, programs/outreach librarian for the Illinois regional library.) (photo caption: Reader's advisor Jerry McNally, a.k.a. "Captain Jerry," presents summer reading program participant Greg Nowak with his certificate of achievement. Greg gave a thirty-minute book report (a Chicago TBL record) on The Count of Monte Cristo.) Donna Bensen named Oregon regional librarian Donna Bensen assumed her duties as regional librarian of the Oregon Talking Book and Braille Service on June 15, 1998. She succeeds Mary Mohr, who accepted a network consultant position with NLS. Bensen previously served for twelve years in supervisory positions with the New Jersey Library for the Blind and Handicapped. She was public education coordinator, head of the New Jersey Adult Services Section where she supervised eight people, and public relations coordinator for eight years. She also served for four years as supervisor of the New Jersey radio reading service. Bensen holds a master of library science degree from Rutgers University. In addition, Bensen chaired the Retired Senior Volunteer Program (RSVP) Advisory Board in Mercer County, New Jersey, and currently serves as a member of the RSVP Advisory Board in Marion County, Oregon. Also, she has been chair of the Special Populations Section of the New Jersey Library Association, charged with stimulating and coordinating the association's activities serving specific populations and institutionalized people. Other related activities include being a facilitator of the New Jersey Train the Trainer program that coordinated a yearly three-day workshop to train librarians to become trainers, and chairing the Mercer County Monday Morning Group, a regional advocacy network of people with disabilities, their families, and friends. Of her new position Bensen says, "The Oregon regional library has a small but very dedicated staff that I truly enjoy working with. The Oregon State Library follows the `team' approach, so I coordinate the group workflow to accomplish the activities efficiently." She is also enthusiastic about the location. "I am really enjoying the state of Oregon. I had no idea so much of the state is desert. The mountain ranges are beautiful, and the coastline is gorgeous. It was a good move!" Big bash at the Montana State Capitol rotunda! The Montana Talking Book Library celebrated its thirtieth anniversary on September 29, 1998. The library's birthday provided an opportunity to introduce patrons to those who have worked hard on their behalf and to honor the volunteers who have played a vital role in the library's success. Regional librarian Christie Briggs kicked off the festivities and described some of the library staff's adventures and accomplishments over the years. Montana state librarian Karen Strege introduced secretary of state Mike Cooney, who presented awards to volunteers for their contributions in narrating and repairing cassette machines. Dorothy Laird, Montana State Library Commission chair, honored young volunteers who worked with library staff. Keynote speaker Stan Lynde, a noted Montana author and artist, spoke about his lifelong love of reading and the importance of universal access to books. Carolyn Sung, chief of the NLS Network Division, made a special presentation to the local Telephone Pioneers for more than thirty-five years of service to talking-book libraries. Volunteer Barbara Baarson received a Special Appreciation Award for her dedicated work on behalf of library patrons. Chuck Wirth received a Telephone Pioneer Award for his long hours spent repairing cassette book machines. Lea Blunn, Mary Zednick, Jane Briney, and Giles Walker were honored as Recording Team of the Year. Five summer youth volunteers received special Life-Saver awards for contributions made during school vacations, and at least a dozen volunteers received individual awards for service ranging from five to thirty years. The librarians thanked all the volunteers and presented them with the staff's own creation: a glass plate etched with the skyline of a nearby mountain range. Montana's Talking Book Library has a collection of 38,000 titles in recorded format, including 400 recordings that were produced in the state and have particular appeal to Montanans. Seventy magazine subscriptions are also available. Both the collection and library's inventory of adaptive equipment are being steadily expanded and improved to provide even better service to the library's nearly 3,000 patrons. (Material for this story was provided by Susan Merrin, Montana State Library.) (photo caption: Barbara Baarson (left), holding her Special Appreciation Award from the Montana State Library for her many years of dedicated service, and regional librarian Christie Briggs.) (photo caption: Jessica Vashro, Tyler Simmons, Christina Rose, and Alexis Lund (left to right)--all summer youth volunteers--are applauded as they receive Life-Saver awards for their contributions to the Talking Book Library.) International briefs World Blind Union (WBU). In January 1997 Pedro Zurita of Spain, WBU secretary general, was seriously injured in an automobile accident while on WBU business in Morocco, causing much concern in the international blindness community. After almost two years of treatment and rehabilitation therapy, he has gradually resumed his duties, and he reports an office schedule that is "practically normal." His letter describing the incident and his subsequent recovery has been translated into English by James Herndon, NLS foreign-language librarian, and is available from the NLS Reference Section. Great Britain. The National Library for the Blind (NLB) reports a new program of particular interest to visually impaired teenagers. The Fiction Cafe offers online access to books and library services. This bookshop-cum-meeting-place opened officially during Children's Book Week in October 1998 on NLB's web site and is already proving "hugely popular." Using state-of-the-art computer technology including voice synthesis, a variety of options are available such as different daily specials for ordering books, a virtual scrapbook for recording reading experiences, and a "coffee shop" chat room for meeting friends. NLB also offers several forms of help for people new to braille. The Learners' Library is a small but rapidly expanding section of NLB devoted to the needs of people learning or teaching braille or Moon. Courses are available for people to borrow and, in addition, short books can be provided to encourage students to read. Grade 1 books are currently offered to almost two hundred members, along with books in graduated braille and enlarged braille. A new feature is books in "parabraille," which has grade 2 braille at the top of the page and the same text at the bottom in grade 1. A list of titles is now available in print, grade 1, and grade 2 braille. (Information for this article is from the autumn 1998 issue of NLB's newsletter, Hands On.) Russia (Moscow). Vladislav Sergeevich Stepanov, director of Tifloinformational Polygraphic Publishing Complex (Logos), and Vadim Oussik, Program Coordinator of the All-Russian Association of the Blind, visited NLS in Washington, D.C., in August. Logos, founded in 1978, is a division of the All-Russian Association of the Blind and provides publications, printing, and products for Russians who are blind and visually handicapped as part of a comprehensive information services and technical development program. Logos carries out its mission of helping to make the level of information support for blind and visually handicapped Russians comparable to that of sighted persons by performing the following activities:  Records annually some 350 talking books and magazines that are distributed by special libraries; recorded books, which are compatible with the U.S. system, are also made available for purchase by outside agencies, like NLS, which buys Russian-language titles for the Special Foreign Library collection.  Creates and widely distributes raised-print visual aids such as geographic maps and depictions of architecture and the natural world, as well as braille and digital publications.  Broadcasts, since 1996, radio reading services in the Moscow area for both periodicals and books; announces simultaneous commentaries on television transmissions; and broadcasts information about the activities and mission of the Association of the Blind and about rehabilitation services.  Develops and produces technical resources for blind and visually handicapped people, including new information systems and the latest computer technology; an experimental lab produces braille, recorded, and digital information on demand.  Employs 250 people, half of whom are legally blind and who work in fully equipped, adaptive computer workstations with braille displays, raised print, and special software.  Is in the process of establishing a network of technologically equipped centers designed to serve blind persons, in cooperation with other similar efforts; sponsors internships for specialists from regional centers.  Prints works of blind writers and poets; prints information on rehabilitation; prints large-print books; issues information in various formats on the Association of the Blind and its available services. North Carolina: Going strong at forty North Carolina's Library for the Blind and Physically Handicapped (NCLBPH) celebrated its fortieth birthday on September 18, 1998, in festivities that began the previous evening with a dinner at the Velvet Cloak Inn in Raleigh and included an open house at the library's Capital Boulevard address. The events were hosted and sponsored by the State Library, its parent Department of Cultural Resources, the NCLBPH, and the Friends of the NCLBPH. The open house provided an opportunity to welcome patrons, volunteers, and visitors to the library's 21,000-square-foot facility and to honor staff and volunteers for their dedication and loyalty to patrons. Guests were greeted by Francine Martin, regional librarian; Ruth Bame, assistant regional librarian; John Welch, assistant state librarian; Bill Waters, Friends of NCLBPH president; and Michael Moodie, NLS research and development officer. Library tours were conducted all day and featured demonstrations of available services and equipment and presentations on the digital technology that promises to be important in future generations of cassette machines. There were also exhibits by the Triangle Radio Reading Service, the Raleigh Blind Bowlers League, the Friends of the NCLBPH, and the Lions Club "Eye Will" program. NCLBPH's history begins in 1958, when members of the North Carolina Lions Club and the Lions Association for the Blind met to discuss plans for improving access to library resources for people with impaired vision. Within about a year, the State Library had six employees operating a library for blind and physically handicapped readers. The first NCLBPH had about 1,000 titles on long-playing records, 1,000 patrons, and an annual circulation of 28,000. By 1998 the NCLBPH had thirty-three employees serving more than 10,000 patrons with 80,000 titles in recorded, braille, video, and large-print formats, and an annual circulation of nearly 500,000. The collection continues to grow at a rate of more than 2,000 titles each year. The NCLBPH has received generous support from volunteers, patrons, and friends throughout its forty years. The dedicated staff has not always faced an easy task, however. In 1977, the library was damaged by a fire set by an arsonist. In 1996, Hurricane Fran forced NCLBPH to close for a week while the town recovered. In 1997, a lightning strike played havoc with the library's computer and communications equipment. Staff and volunteers bounced back after these disasters, and they continue to seek new ways to improve services to library patrons. (Information for this article was provided by Linda Carron, "LBPH Hosts Fortieth Birthday Open House on September 18, 1998," Tar Heel Talk..., No. 114, June-November 1998 (published by NCLBPH).) The Program The National Library Service for the Blind and Physically Handicapped of the Library of Congress publishes books and magazines in braille and in recorded form on discs and cassettes for readers who cannot hold, handle, or see well enough to read conventional print because of a temporary or permanent visual or physical handicap. Through a national network of state and local libraries, the materials are loaned free to eligible readers in the United States and to U.S. citizens living abroad. Materials are sent to readers and returned by postage-free mail. Books and Magazines Readers may borrow all types of popular-interest books including bestsellers, classics, mysteries, westerns, poetry, history, biographies, religious literature, children's books, and foreign-language materials. Readers may also subscribe to more than seventy popular magazines in braille and recorded formats. Special Equipment Special equipment needed to play the discs and cassettes, which are recorded at slower than conventional speeds, is loaned indefinitely to readers. An amplifier with headphone is available for blind and physically handicapped readers who are also certified as hearing impaired. Other devices are provided to aid readers with mobility impairments in using playback machines. Eligibility You are eligible for the Library of Congress program if:  You are legally blind--your vision in the better eye is 20/200 or less with correcting glasses, or your widest diameter of visual field is no greater than 20 degrees;  You cannot see well enough or focus long enough to read standard print, although you wear glasses to correct your vision;  You are unable to handle print books or turn pages because of a physical handicap; or  You are certified by a medical doctor as having a reading disability, due to an organic dysfunction, which is of sufficient severity to prevent reading in a normal manner. How to Apply You may request an application by writing NLS or calling toll-free 1-800-424-9100, and your name will be referred to your cooperating library. News is published quarterly by: National Library Service for the Blind and Physically Handicapped Library of Congress Washington, DC 20542 All correspondence should be addressed to the attention of Publications and Media Section. Editor: Vicki Fitzpatrick Writers: Rita Byrnes, Jane Caulton, Carol Corrigan, Margaret Cytron, Robert Fistick, and George Thuronyi