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Directory of Small Business Providers by State/Possession

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Connecticut Delaware D.C. Florida Georgia Guam
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ALABAMA


Lead Small Business Development Center: Alabama
ORGANIZATION:
Alabama Small Business Development Center (University of Alabama)

ADDRESS:
The University of Alabama
Box 870396
Tuscaloosa, AL 35487-0396

TELEPHONE: (205) 348-1582

FAX: (205) 348-6974

INTERNET ADDRESS: http://www.asbdc.org

CONTACT US: http://www.asbdc.org/contactus.html

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ALASKA


Lead Small Business Development Center: Alaska
ORGANIZATION:
Alaska Small Business Development Center (Statewide Office) (University of Alaska at Anchorage)

ADDRESS:
430 W. 7th Avenue, Suite 110
Anchorage, AK 99501-3550

TELEPHONE: (907)-274-7232, Toll-free outside Anchorage (800) 478-7232

FAX: Fax (907) 274-9524

INTERNET ADDRESS: http://www.aksbdc.org/

CONTACT US: http://aksbdc.org/contact/

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ARIZONA


Lead Small Business Development Center: Arizona
ORGANIZATION:
Arizona Small Business Development Center Network (Maricopa County Community Colleges)

ADDRESS:
2411 West 14th Street, Suite 132
Tempe, AZ 85281

TELEPHONE: (480) 731-8720

FAX: (480) 731-8729

INTERNET ADDRESS: http://www.azsbdc.net/

CONTACT US: http://www.azsbdc.net/contact-us/

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ORGANIZATION:
Arizona Commerce Authority
Small Business Services

ADDRESS:

Arizona Commerce Authority
1700 W. Washington St., Ste. 600
Phoenix, AZ 85007

TELEPHONE: (602) 771-1100

FAX: (602) 771-1210

INTERNET ADDRESS: http://www.azcommerce.com/

CONTACT US:http://www.azcommerce.com/contact/

DESCRIPTION OF ORGANIZATION:

Providing information, assistance, and referral to anyone wishing to start, expand, or relocate a business to Arizona. A one-stop service for the state of Arizona.
INFORMATION SERVICES:
Provides a set of online tools that inform about licensing, access to funding, commonly requested business forms and more.
AREAS OF INTEREST: Seek to put people in touch with programs.

HOLDINGS: N/A

LIMITATIONS: None.

PUBLICATIONS: N/A

SOURCES OF FUNDING: Arizona Department of Commerce.

NUMBER OF STAFF: 8 full-time, no part-time, no volunteers.

FOUNDED: October 1990

CLIENTELE: 60% start-up, 25% relocates, 15% businesses in expansion.

GEOGRAPHIC SERVICE AREA: Arizona.

IMPACT ON REGION: Track number of contacts received (over 2,000 a month).
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ORGANIZATION:

Phoenix Public Library, Business Collection and Services
(formerly listed under Business & Sciences Department)

ADDRESS:
1221 N. Central Ave.
Phoenix, AZ 85004

CONTACT:

TELEPHONE:
Central Library: (Ask for Business Collections and Services): (602) 262-4636
Facts To Go: (Fee-based copy and research service for the business customer): (602) 256-3544

FAX:

INTERNET ADDRESS http://www.phoenixpubliclibrary.org/
Select Business Collection and Services under Services for You.

DESCRIPTION OF ORGANIZATION: A public library.

INFORMATION SERVICES:
Online searching - DIALOG, DataTimes, Datastar, access to Arizona Automated Vendor Inquiry Service.
AREAS OF INTEREST:

1. EDIC - Economic Development Information Center (includes outreach, business breakfasts, strong collection - emphasis on resources for starting a small business).
2. Foundations & Grants Regional Resource Center.
3. Career Center.

HOLDINGS:

CD-ROM's:
Coin, Futuretest, Psychlit, Prospectors Choice, Patent Bible, Statistical Notesfile.

Compact Discs:
Worldscope, ABI/Inform, Infotrac - Business File, Magazine Index, Newspaper Index, Mitchell on Demand.
National Trade Databank, Census on CD, NESE (National Economic, Social, and Environmental Data), CACI Demographics, MilSpecs, Martindale-Hubbell Law Directory, Dataquick Real Estate, Marcive, Health Reference Center.

LIMITATIONS: None.

PUBLICATIONS:

Pathfinders:
Standards & Specifications, Law & Regulations, Referrals, Industry Information, Small Business Information, Government Information, Computerized Information Services, Foundations and Grants, Company Information.

Brochures:
Tradenames & Trademarks, Patent Searching, Career Center, EDIC.

SOURCES OF FUNDING: City of Phoenix.

NUMBER OF STAFF: System-wide Library - 176 full-time, 103 part-time, 150 volunteers.
Business & Science Dept. - 11 full-time, 5 part-time, 5 volunteers.

FOUNDED: 1986

CLIENTELE: Approximately 25% on-going and 75% start-up.

GEOGRAPHIC SERVICE AREA: Metropolitan Phoenix.

IMPACT ON REGION: Number of people served = 983,400
Measurement - Currently business customers are served alongside all other business, science, and social science customers. They estimated half the questions they receive are business related which equates to roughly 100,000 inquiries per year or 280 per day. They are moving to a new facility next year where the Business Library will be its own service point and measurement will be easier. Most measurement now is anecdotal - a satisfied user comes back and tells them he/she started a business, got a patent, made a profitable investment, etc. based on information/research at the library. They get a lot of referrals from the state Department of Commerce, Arizona State University, and neighboring communities.
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ARKANSAS


Lead Small Business Development Center: Arkansas
ORGANIZATION:
Small Business Development Center (University of Arkansas at Little Rock)

ADDRESS:
100 South Main Street, Suite 401
Little Rock, AR 72201

TELEPHONE: (501) 324-9043; Arkansas Only (outside of Pulaski County) 800-862-2040

FAX: (501) 324-9049

INTERNET ADDRESS: http://asbdc.ualr.edu/

CONTACT US: http://asbdc.ualr.edu/locations/

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Entry updated by organization 2001
ORGANIZATION:
The Small Business Advancement National Center

ADDRESS:
University of Central Arkansas
College of Business Administration
UCA Box 5018
Conway, AR 72035-0001

CONTACT: Dr. Don B. Bradley III, Executive Director

TELEPHONE: (501) 450-5300

FAX: (501) 450-5360

INTERNET ADDRESS: http://www.sbaer.uca.edu

CONTACT US: donb@mail.uca.edu

DESCRIPTION OF ORGANIZATION:
The Small Business Advancement National Center (SBANC), founded in 1990 as the Small Business Institute Directors' Association National Center under the leadership of Dr. Don B. Bradley III (Executive Director of the Center and Professor of Marketing at UCA), has evolved into a multi-faceted small business counseling and electronic resource information center.

Now a leading-edge facility, the goal of the SBANC is to provide the newest, freshest information on advances in today's small business technology which will allow small businesses, economic development officers, entrepreneurs, government agencies, educators, small business counselors, students, international trade development officers, lawyers, and state and federal legislatures to further their business and economic efforts and goals.

INFORMATION SERVICES:
A main focus of the Center's activities is the promotion of the entrepreneurial spirit, through consulting, educating, and training Center constituents. These activities are provided locally, statewide, nationally, and internationally for those interested in small business and entrepreneurship using the following methods:
Internet
Conferences
Distance learning
Newsletters
Seminars
Counseling sessions
Camps
Research
International exchanges
Internships

The Center's mission is part of the broader mission of the University of Central Arkansas and College of Business Administration, which is built on teaching, research, and service. Instant up-to-the-moment electronic small business information is provided to small business clients through the Small Business Advancement Electronic Resource, on the Center's web site http://www.sbaer.uca.edu. This site links small business owners, entrepreneurs, foundations, educational institutions, associations, international partners, and local, state, and federal government with a vast supply of valuable information available on the Internet, which is geared towards helping both already established businesses as well as those just beginning. The site serves individuals and organizations in the United States and its protectorates as well as in over seventy nations worldwide. Examples of information provided include industry profiles, business plans, research articles, international and domestic contact databases, and loan information. In particular, the Small Business Advancement Electronic Resource:

  • Houses research information on all aspects of small business and entrepreneurship, including articles from conference proceedings, industry profiles, and publications from other pertinent sources.
  • Has software that will produce cash flow reports, profit/loss statements, a business plan, and provide a user with the probability of obtaining a loan.
  • Provides a means for electronic consulting and training.
  • Provides online databases that can be queried on programs such as Service Core of Retired Executives, Small Business Institute, international small business contacts, Small Business Development Centers, Small Business Institute Directors Association, congressional contacts, the Small Business Administration, and the International Council for Small Business.
  • Offers a weekly electronic newsletter to provide "helpful hints" to small businesses and entrepreneurs.
  • Serves as a source for important news and information concerning small business such as conferences, educational resources, government programs and issues, and small business programs.
  • Provides links of other small business and entrepreneur sites on the World Wide Web.
  • Serves as a clearinghouse for small business advocacy information.
  • Provides a Web server that is accessible through the Internet with any Web client software. http://www.sbaer.uca.edu

AREAS OF INTEREST: Training, research, and service to clients interested in all aspects of small business and entrepreneurship.

HOLDINGS: Downloadable information from http://www.sbaer.uca.edu, videos, CD-ROMs, and holdings at the University of Central Arkansas Torreyson Library are made available upon request.

LIMITATIONS: Only restriction is a financial limitation. Will help all they can within their financial limits.

PUBLICATIONS: Weekly electronic newsletter

SOURCES OF FUNDING: SBA, US Department of Education, State of Arkansas, Southwestern Bell, and some private money.

NUMBER OF STAFF: 2 full-time, 10 student workers, 100 - 150 SBI students per year.

FOUNDED: April 1990

CLIENTELE: Clientele include:
Small businesses
Economic development officers
Entrepreneurs
Government agencies
Educators
Small business counselors
Students
International trade development officers
Lawyers
State and federal legislatures

The Center provides information to people who counsel small business [SBA, SCORE, SBI, SBDC, International Counsel for Small Business(ICSB), and other governmental agencies]., as well as information, counseling, and training to small businesses nationally and internationally. The majority (80%) are in business and seeking to improve their business. The others (20%) are new start-ups.

GEOGRAPHIC SERVICE AREA: United States and its protectorates. Also offer services in 82 different countries via the Internet.

IMPACT ON REGION: Small Business Advancement Network is available to millions of users through Internet. Small Business National Training Network has trained over 20,000 small business personnel and entrepreneurs. Small Business Institute Program helps approximately 7,000 businesses yearly with approximately 500 universities participating.

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CALIFORNIA


Lead Small Business Development Centers: California

INTERNET ADDRESS: http://californiasbdc.org/

ORGANIZATION:
Golden State SBDC Program - LEAD Center, Sacramento District.

ADDRESS:
California State University, Chico.
Chico, CA 95929-0765


TELEPHONE: (530) 898-5443
ORGANIZATION:
Northern California SBDC Program - LEAD CENTER, San Francisco.

ADDRESS:
Entrepreneur Center, College of Business, San Jose State University
San Jose State University, San Jose
84 West Santa Clara, Suite 100
Chico, CA 95929-0765

TELEPHONE: (408) 287-2310

ORGANIZATION:
University of California Merced Regional SBDC Network - LEAD Center, Fresno District

ADDRESS:
University of California
550 East Shaw Ave., Suite 100

Fresno, CA 93710


TELEPHONE: (559) 241-7406

ORGANIZATION:
Los Angeles Region SBDC Program - LEAD Center, Los Angeles District.

ADDRESS:
College of Business and Economics
California State University Northridge
18111 Nordhoff Street
Northridge, CA 91330-8414

TELEPHONE: (818) 677-6397

ORGANIZATION:
Tri-County SBDC Program - LEAD Center, Santa Ana District

ADDRESS:
California State University Fullerton
800 North State College Blvd., LH640
Fullerton, CA 93827-3599

TELEPHONE: (714) 278-2719 Line

INTERNET ADDRESS: http://leadsbdc.org
ORGANIZATION:
San Diego/Imperial Counties SBDC Network - LEAD Center, San Diego District

ADDRESS:
Southwestern Community College
900 Otay Lakes Rd., Bldg. 1600
Chula Vista, CA 91910

TELEPHONE: (619) 482-6375
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COLORADO


Lead Small Business Development Center: Colorado
ORGANIZATION:
Colorado Small Business Development Center

ADDRESS:
1625 Broadway, Suite 1710
Denver, CO 80202

TELEPHONE: (303) 892-3864

FAX: (303) 892-3848

INTERNET ADDRESS: http://www.coloradosbdc.org/

CONTACT US: http://www.coloradosbdc.org/contact
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Entry updated by organization 2001
ORGANIZATION:
University of Colorado Business Advancement Centers (CUBAC)

ADDRESS:
5353 Manhattan Circle
Suite 202
Boulder, CO 80303

TELEPHONE: (303) 554-9493

FAX: (303) 554-9605

INTERNET ADDRESS http://www.colorado.edu/cubac/SERVICES.htm

CONTACT US: http://www.colorado.edu/cubac/CONTACT.htm

DESCRIPTION OF ORGANIZATION: To advance technology-based economic development in Colorado.

INFORMATION SERVICES: CU-BAC prepares market analyses, feasibility studies, and commercialization plans for researchers, manufacturers, and technology-based businesses. Services inlcude literature searches to support R&D proposals and market research for new technologies or products. Research techniquest include databases, surveys, key contact interviews and focus groups. The Center also supports the growth of technology industries through needs assessments, economic impact studies, industry studies and market development programs.

AREAS OF INTEREST: Interested primarily in technology development, market assessment, and commercialization. Provides support services for industry organizations including the Colorado Chapter of the Technology Transfer Society, Colorado Environmental Business Alliance and Colorado Photonics Industry Association. Recent studies include "Technology, Innovation and Economic Growth in Colorado," "Impact of Technology on the Colorado Economy," and "State Roles in Technology Development."

HOLDINGS:

LIMITATIONS: Focus on the state of Colorado.

PUBLICATIONS: Brochures, directories, studies, reports and bi-monthly newsletter, "Technology Community," focusing on technology development, transfer and commercialization.

SOURCES OF FUNDING: Grant from Department of Commerce, Economic Development Administration, matching funds from the university, client fees (cost recovery basis), other contracts and grants.

NUMBER OF STAFF: 4 part-time, students, no volunteers.

FOUNDED: 1978

CLIENTELE: Colorado-based technology related organizations and companies or manufacturers that are applying technology.

GEOGRAPHIC SERVICE AREA: State of Colorado.

IMPACT ON REGION: Track the number of clients they have worked with.

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CONNECTICUT


Lead Small Business Development Center: Connecticut
ORGANIZATION:
State Headquarters SBDC (University of Connecticut - School of Business)

ADDRESS:
2100 Hillside Road, Unit 1094
Storrs, CT 06269

TELEPHONE: (860) 486-4135 or (860) 486-1581

FAX: (860) 486-1576

INTERNET ADDRESS: http://www.ctsbdc.org/Default.aspx

CONTACT US: http://www.ctsbdc.org/folder.aspx?f=203&doc=1134
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ORGANIZATION:
International Venture Capital Institute

ADDRESS:
P.O. Box 1333
Stamford, CT 06904

134 Fairview Avenue
Stamford, CT 06902

CONTACT: Carroll A. Greathouse, President

TELEPHONE: 203-323-3143

FAX: 203-359-5858

E-MAIL: N/A

DESCRIPTION OF ORGANIZATION: Mission: To promote entrepreneurship and joint ventures with entrepreneurs and small businesses, with an accentuation on networking and communication.

INFORMATION SERVICES: Brochure of services available on request.

AREAS OF INTEREST:
  1. Entrepreneurship and networking.
  2. Business incubators.
  3. Assist in the formation and organization of networking organizations domestically and internationally.
  4. Involved with African Venture Capital Association (helping to get a venture capital networking system in place).
HOLDINGS: Vertical files.

LIMITATIONS: The constraints of time. Do some screening, but not restrictive. Try to focus on entrepreneurship and networking for joint ventures.

PUBLICATIONS:
  1. 1994 Directory of Venture Capital Seed & Early Stage Funds ($29.95)
  2. 1994 Directory of Networking Organizations and Other Related Resources ($19.95)
  3. The Directory of Business Incubators and Attached University Industrial Parks ($19.95).
SOURCES OF FUNDING: Primarily revenues from IVCI publications, conferences, and consulting work.

NUMBER OF STAFF: 2 full-time, farm out work to consultants, volunteers on a selected basis.

FOUNDED: 1985

CLIENTELE:
  1. Entrepreneurs/small businesses looking for funding who have been unsuccessful in locating such funds through conventional sources.
  2. Resources for entrepreneurs (lawyers, accountants, consultants, writers of business plans).
  3. Investors interested in joint ventures.
GEOGRAPHIC SERVICE AREA: Primarily the United States, the Western Hemisphere, and developing nations.

IMPACT ON REGION: Entrepreneurial development and the impact on job creation and economic development.
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DELAWARE


Lead Small Business Development Center: Delaware
ORGANIZATION:
Delaware Small Business Development Center (University of Delaware)

ADDRESS:
Delaware Technology Park
One Innovation Way, Suite 301
Newark, DE 19711

TELEPHONE: (302) 831-1555

FAX: (302) 831-1423

INTERNET ADDRESS: https://www.dsbtdc.org/

CONTACT US: https://www.dsbtdc.org/DocumentMaster.aspx?doc=2040
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DISTRICT OF COLUMBIA


Lead Small Business Development Center: District of Columbia
ORGANIZATION:
Howard University Small Business Development Center (Howard University)

ADDRESS:
2600 6th Street, NW. Room 128
Washington, DC 20059

TELEPHONE: (202) 806-1550

FAX: (202) 806-1777

INTERNET ADDRESS: http://www.dcsbdc.org/default.aspx

CONTACT US: http://www.dcsbdc.org/DocumentMaster.aspx?doc=1014
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ORGANIZATION:
National Association of Women Business Owners

ADDRESS:
601 Pennsylvania Avenue NW
South Building, Suite 900
Washington, DC 20004

TELEPHONE: (800) 55-NAWBO (800-556-2926)

FAX: (202) 403-3788

INTERNET ADDRESS: http://www.nawbo.org

CONTACT US: http://nawbo.org/section_24.cfm

DESCRIPTION OF ORGANIZATION: The National Association of Women Business Owners (NAWBO), headquartered in the Washington, DC metropolitan area, is the only dues-based national organization representing the interests of all women entrepreneurs in all types of businesses. The organization currently has 90 chapters. It is affiliated with Les Femmes Chefs d'Entreprises Mondiales (World Association of Women Entrepreneurs), in 28 countries. NAWBO provides a strong and continuing voice and vision for women business owners within the economic, social and political communities.

INFORMATION SERVICES: N/A

AREAS OF INTEREST: NAWBO exercises leadership to create a business climate which realizes the integration of values, profits, technology and people. NAWBO views its mission as:
  • Developing products and services that meet the needs of established women business owners.
  • Expanding business development opportunities for women business owners.
  • Impacting public policy through active participation in the political process.
  • Creating and nurturing leadership skills to move women business owners into positions of influence.
  • Forming private sector partnerships and coalitions to achieve mutual goals.
  • Researching and communicating the evolving entrepreneurial models represented in women's businesses.
  • Expanding its participation in the global economy, building on its strong international relationships.
  • Supporting the needs of emerging women business owners.
HOLDINGS: N/A

LIMITATIONS: None.

PUBLICATIONS: NAWBOtime - published bi-monthly; Leader Bulletin - published quarterly

SOURCES OF FUNDING: Dues, non-dues revenue, corporate partners.

NUMBER OF STAFF: 3 full-time.

FOUNDED: 1974

CLIENTELE: Women entrepreneurs in all types of businesses.

GEOGRAPHIC SERVICE AREA: United States.

IMPACT ON REGION: N/A
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ORGANIZATION:
National Small Business Association

ADDRESS:
1156 15th Street, NW
Suite 1100
Washington, DC 20005

TELEPHONE: (202) 293-8830

FAX: (202) 872-8543

INTERNET ADDRESS: http://www.nsba.biz/

CONTACT US: http://www.nsba.biz/?page_id=87

DESCRIPTION OF ORGANIZATION: A private, non-profit, small business advocacy group. Addresses issues ranging from health care reform to tax policy to regulatory concerns. Have 65,000 members nationally, with 20 local, state and regional affiliates.

INFORMATION SERVICES: N/A

AREAS OF INTEREST: Federal legislation, health care, tax policy, access to capital, regulation and paperwork.

HOLDINGS: N/A

LIMITATIONS: Membership is $125.00 per year. Open to all small business owners.

PUBLICATIONS: Small Business USA, Capitol Focus, Annual Survey of Small and Mid-Size Businesses

SOURCES OF FUNDING: Membership dues.

NUMBER OF STAFF: 10 full-time.

FOUNDED: 1937

CLIENTELE: Small business owners.

GEOGRAPHIC SERVICE AREA: United States.

IMPACT ON REGION: N/A

RECOMMENDED: Council of Regional Executives (member organizations).
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FLORIDA


Lead Small Business Development Center: Florida
ORGANIZATION:
FSBDC State Director's Office & Specialized Statewide Programs
(FSBDC State Director's Office - UWF Downtown Center) Office of Economic Development & Engagement

ADDRESS:
11000 University Pkwy, Bldg 38
Pensacola, Florida 32514-5750

TELEPHONE:(850)473-7800 or 1-866-7377232

FAX: (850) 473-7813

INTERNET ADDRESS: http://www.floridasbdc.org

CONTACT US: http://floridasbdc.org/contact.php
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GEORGIA


Lead Small Business Development Center: Georgia
ORGANIZATION:
The Georgia SBDC Network
(The University of Georgia Business Outreach Services/SBDC - Chicopee Complex)

ADDRESS:
1180 E. Broad Street
Athens, GA 30602-5412

TELEPHONE: (706) 542-6762

FAX: (706) 542-6776

INTERNET ADDRESS: http://www.sbdc.uga.edu/

CONTACT US: http://www.georgiasbdc.org/subpage.aspx?...mappage2
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ORGANIZATION:
Georgia Tech Library

ADDRESS:
Georgia Institute of Technology Library
704 Cherry Street
Atlanta, GA 30332-0900


TELEPHONE: (404) 894-4530 or (888) 225-7804

FAX: (404) 894-8190

CONTACT US: http://www.library.gatech.edu/about/contact.php

DESCRIPTION OF ORGANIZATION: Provide online literature searches and report-ready analyses of results and documents to support searches. Cover scientific, technology, and business information in journals, conference proceedings and reports. Provide preliminary patent and trademarks searches, product liability, and standards identification.

INFORMATION SERVICES: DIALOG, DATASTAR, STN, BRS, LEXIS/NEXIS, access to all major databases and database services.

AREAS OF INTEREST: Science, technology, and business. Perform extended analysis and report writing on request.

HOLDINGS: CD-ROMS: National Trade Databank, Summary tape census files (including population and housing), TIGER Files, Compact Disclosure, patent and trademark databases.

LIMITATIONS: Billed for online services and researcher time. Fees for document delivery.

PUBLICATIONS: Brochure listing services and pricing.

SOURCES OF FUNDING: Work on a cost-recovery basis.

NUMBER OF STAFF: 2 full-time research specialists; 3 or 4 additional support people. No part-time or volunteers.

FOUNDED: 1976

CLIENTELE: Small to large businesses with technology, engineering, business or marketing information needs.

GEOGRAPHIC SERVICE AREA: Primarily southeastern U.S., but receive requests from all parts of the country.

IMPACT ON REGION: Measure impact by number of clients served, revenue generated, and user surveys.
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GUAM


Lead Small Business Development Center: Guam
ORGANIZATION:
Pacific Islands Small Business Development Center Network

ADDRESS:
P.O. Box 5014
Mangilao, Guam 96923

TELEPHONE: (671) 735-2590

FAX: (671) 734-2002

INTERNET ADDRESS: http://www.pacificsbdc.com/

CONTACT US: http://www.pacificsbdc.com/contact-pisbdcn
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HAWAII


Lead Small Business Development Center: Hawaii
ORGANIZATION:
Hawaii Small Business Development Center Network (University of Hawaii at Hilo)

ADDRESS:
200 West Kawili Street
Hilo, HI 96720-4091

TELEPHONE: (808) 974-7515

FAX: (808) 974-7683

INTERNET ADDRESS: http://www.hisbdc.org/

CONTACT US: http://www.hisbdc.org/AboutUs/ContactUs.aspx
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ORGANIZATION:
Business Action Center; State of Hawaii, Dept. of Business, Economic Development and Tourism

ADDRESS:
1130 N. Nimitz Highway
Suite A-220
Honolulu, HI 96817

TELEPHONE: (808) 586-2545

FAX: (808) 586-2544

INTERNET ADDRESS: http://hawaii.gov/dcca/bac/

CONTACT US: http://hawaii.gov/dcca/bac/contact

DESCRIPTION OF ORGANIZATION: To promote and nurture small business development in the state of Hawaii by facilitating the licensing and permit process. Also serves as an information and referral service.

INFORMATION SERVICES: Provide services by phone, in person, through the mail, or by fax.

AREAS OF INTEREST: Focus on making it easier for people starting, expanding or locating business to the state of Hawaii to obtain licenses and permits. Also conducts outreach programs at universities, high schools and other business organizations. Sister organization, the Business Information Service, deals with the programmatic part of starting a business.

HOLDINGS: Vertical files.

LIMITATIONS: Walk-ins limited to the island of Oahu. Neighbor islands assisted by telephone, mail and fax. Limited to state business licensing.

PUBLICATIONS: "Starting a Business in Hawaii," "Hawaii's Business Regulations: A Summary," "A Checklist for Employers in Hawaii,"A Checklist for Home-based businesses," "A Checklist for Retailers," publications on marketing and selling to the federal, state and county governments in Hawaii, "Hawaii Exporter Basic Guide," and information flyers.

SOURCES OF FUNDING: State general funds.

NUMBER OF STAFF: 5 full-time, no part-time, no volunteers.

FOUNDED: April 1989

CLIENTELE: 50% start-up, 25% general inquiry, 25% existing businesses doing additional licensing.

GEOGRAPHIC SERVICE AREA: State of Hawaii.

IMPACT ON REGION: Measure the number of clients they assist (in person or by telephone), the number of license and permit applications they process, and the number of informational start-up packets they mail out.

RECOMMENDED:
  1. Hawaii State Dept. of Business, Economic Development & Tourism

    Government Marketing Assistance Program
    Grosvenor Center, Mauka Tower
    737 Bishop Street, Suite 1900
    Honolulu, Hawaii 96813
    Phone: (808) 586-2600
    Attention: Larry Nelson, Business Information Services Coordinator

    Industry Promotion Division
    Product & Services Promotion Branch
    Grosvenor Center, Mauka Tower
    737 Bishop Street, Suite 1900
    Honolulu, Hawaii 96813
    Phone: (808) 587-2754
    Attention: David Nada, Branch Chief

    International Business Center of Hawaii
    City Financial Tower
    201 Merchant Street, Suite 1510
    Honolulu, Hawaii 96813
    Attention: Ann Miller, Program Director

    Foreign Trade Zone
    Pier 2, 521 Ala Moana Boulevard
    Honolulu, Hawaii 96813
    Phone: (808) 586-2507
    Attention: Paul Kobata, Economic Development Specialist

  2. Small Business Development Center Network
    University of Hawaii at Hilo
    523 West Lanikaula Street
    Hilo, Hawaii 96720-4091
    Phone: (808) 933-3515
    Attention: Francis Hatstat, Associate State Director

  3. U.S. Small Business Administration
    Service Corps of Retired Executives (SCORE)
    300 Ala Moana Boulevard, Suite 2213
    Honolulu, Hawaii 96850
    Phone: (808) 541-2977
    Attention: Jane Sawyer, Assistant District Director for Business Development

  4. Chamber of Commerce of Hawaii
    Small Business Center
    1132 Bishop Street, Suite 200
    Honolulu, Hawaii 96813
    Phone: (808) 545-4388
    Attention: James Proctor Jr., Vice President Small Business Services

  5. Honolulu Minority Business Development Center
    Grant Thornton
    First Hawaiian Tower, Suite 100
    Honolulu, Hawaii 96813
    Phone: (808) 531-6232
    Attention: Kathryn Taff, Project Director
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ORGANIZATION:
Pacific Business Center Program

ADDRESS:
University of Hawaii, Manoa
College of Business Administration
2404 Maile Way, A Tower, Room 413
Honolulu, HI 96822-2223

TELEPHONE: (808) 956-6286

FAX: (808) 956-6278

INTERNET ADDRESS: http://pbcphawaii.com/

CONTACT US: http://pbcphawaii.com/contact-us.asp

DESCRIPTION OF ORGANIZATION: To help small businesses by utilizing the University of Hawaii faculty and students to provide solutions to enhance the economic diversification and development of new opportunities for businesses.

INFORMATION SERVICES: N/A

AREAS OF INTEREST: Small scale tourism development, environmentally sustainable economic development, renewable energy.

HOLDINGS: N/A

LIMITATIONS: Services limited to the Pacific Islands.

PUBLICATIONS: Newsletter 6 times a year, annual report, brochure.

SOURCES OF FUNDING: U.S. Department of Commerce, Department of the Interior, money from each of the islands they serve, private donations from private sector businesses, fees for services.

NUMBER OF STAFF: 8 full-time, 8 part-time paid students, hire faculty and students for various projects (business plan writing, consulting).

FOUNDED: April 15, 1984

CLIENTELE: Mostly small businesses with less than 10 employees (primarily in the service industry).

GEOGRAPHIC SERVICE AREA: Hawaii, Republic of the Marshall Islands, Federated States of Micronesia, territories of American Samoa and Guam, Commonwealth of the Northern Mariana Islands.

IMPACT ON REGION: Number of jobs created, number of businesses they assist.

Last updated: 11/19/2014

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