Library of Congress

Duplication Services

The Library of Congress > Duplication Services > Letter for Price Increase (October 2023)

Dear Customer,

We wanted to take a moment to express our sincere gratitude for your continued support of our services. Your trust and loyalty mean the world to us.

We are writing to inform you about an upcoming change that will affect our pricing structure. As you know, we are committed to delivering exceptional products and services that meets and exceeds your expectations. In order to maintain the highest standards of quality and continue providing you with the level of service you deserve, we find it necessary to make some adjustments to our pricing.

Over the years, we have strived to keep our prices competitive while maintaining the quality and value you expect from us. However, rising costs of raw materials, operational expenses, and other factors have made it increasingly challenging for us to sustain our current pricing model. In order to remain viable and sustain the level of service you have come to appreciate; we have decided to implement a price increase.

We understand that any adjustment to pricing can be a sensitive matter, and we assure you that this decision was not taken lightly. Our commitment to transparency drives us to inform you well in advance of these changes, allowing you time to plan accordingly. The new pricing will come into effect starting Oct 1st, 2023, ensuring that any ongoing services will not be impacted until that time.

We genuinely value your business and the trust you have placed in us. We understand that this news may raise questions or concerns, and we encourage you to reach out to our customer service team at [email protected] if you have any questions or require further clarification. We are here to address any concerns you may have and ensure a smooth transition during this period.

Thank you once again for your continued support and understanding. We look forward to serving you and providing an enhanced experience as we move forward together. We truly appreciate your partnership and the opportunity to be of service.

Warm regards,

Duplication Services