Meeting Announcement
MA 2000-4A

FLICC Reference Institute

Reference Skills for the
21st Century

Rescheduled from an earlier date!

See a preliminary agenda below.

This three-day institute analyzes how traditional library reference skills work in a constantly changing information services environment. How can reference librarians bring existing skills—reference interviewing, collection development, bibliographic instruction—into an environment where Web resources, online services, CD-ROMs, and other resources proliferate alongside traditional print and microform materials? Designed for new reference librarians, seasoned reference librarians, and heads of reference, the institute will tackle the thorny issues facing today's reference librarian: conducting the reference interview via email, developing collections in a Web environment, providing non-traditional reference services, developing strategies and techniques for effective user education, maintaining bibliographic control of electronic resources, authenticating and archiving of electronic publications, and evaluating reference services.

DatesTuesday, July 25, 2000—
Thursday, July 27, 2000
Times9:00 a.m. - 4:00 p.m.
(Registration begins at 8:30 a.m.
There is no entry to the Library of Congress prior to 8:30 a.m.)
PlaceMumford Room, 6th floor
Madison Building
Library of Congress
Use the Main Entrance at 1st Street and Independence Avenue, S.E.,
Washington, DC.
MetroCapitol South (Orange and Blue lines)
SponsorFLICC Education Working Group
Registration$250 (includes morning refreshments and resource packets)—
call FLICC (202) 707-4800 or click here http://lcweb.loc.gov/flicc/feveform.html
to register online.

Interpreting services (American Sign Language, Contact Signing, Oral and/or Tactile) will be provided if requested five (5) business days in advance of the event. For other ADA Accommodations, please contact the Library's ADA Coordinator at
(202) 707-9948 (TTY) or
(202) 707-7544 (Voice)

InformationFor content questions, please call Milton MeGee at FEDLINK (202) 707-4800. For registration information, contact Anna Bohlin in the FLICC Publications and Education Office (202) 707-4800,
TTY (202) 707-4995.
Cancellations Please notify FLICC if you are unable to attend to allow those on the waiting list an opportunity to register.


Tuesday, July 25:

  • Issues in Reference Services
    David A. Tyckoson, Henry Madden Library, California State University/Fresno
  • Analyzing the Reference Interview
    David A. Tyckoson

Wednesday, July 26:

  • Collection Development and the World Wide Web: Overview
    Cindy Etkin, U.S. Government Printing Office
  • Panel Discussion: Collection Development/Web
    Mary Jane Cavallo, Library of Congress
    Bob Gardner, U.S. Postal Service
    Martin Kalfatovic, Smithsonian Institution Libraries
    Naomi Miller, National Library of Medicine
  • Case Study: The Center for Business Knowledge at Ernst & Young
    George Lentz, Ernst & Young
    Sharon Siesseger, Ernst & Young
  • User Education
    Michael Stephens, St. Joseph County Public Library, South Bend, IN
Thursday, July 27:

  • Bibliographic Control of Electronic Resources
    David Reser, Library of Congress
  • Archiving and Authentication of Electronic Publications
    George Barnum, Government Printing Office
    Evelyn Frangakis, National Agricultural Library
    Ted Hull, National Archives and Records Administration
  • Evaluation of Reference Services
    Lyle Minter, Library of Congress

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