Audio Recordings "If you want to run a business and make a success of it, you must be friendly."

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About this Item

Title
"If you want to run a business and make a success of it, you must be friendly."
Contributor Names
McDowell, Rev. Louis (Narrator)
Levitas, Susan, 1961- (Interviewer)
Created / Published
1994-08-30
Subject Headings
-  African Americans
-  Oral history
-  Interviews
-  Sound recordings
-  Work ethic
-  Family-run businesses
-  Customer relations
-  Barbershops
-  Family-owned business enterprises--Succession
-  McDowell's Barber Shop (Paterson, N.J.)
-  Ethnography
-  United States -- New Jersey -- Paterson
Genre
Ethnography
Interviews
Notes
-  Interview with Reverend Louis McDowell, owner, McDowell's Barber Shop.
-  Summary of audio segment: (Indicates his grandson and says he wants to teach him the trade) Want to leave this business in the hands of the family; I started this business out of necessity because there were seven children; (sound of the clippers) I was a busboy, waiter and I did everything to make ends meet; this guy is a good customer of mine and when they stay away too long it bothers me. It's like that old saying: if you serve good food they'll be back; if I miss them a long time, then I have an inkling that they'll be around soon. In this business you have to take a lot and not everybody's like him and this goes along with the business. I learned from one of my Jewish friends that the customer is always right and doesn't want to hear your story. "And as the scripture says, 'If you want to win a friend over, you must be friendly,' and so it is. If you want to get customers and if you want to run a business and make a success of it, you must be friendly and this is about the size of making business."
Medium
Digital Audio Tape
Call Number/Physical Location
AFC 1995/028: WIP-SL-A022
Source Collection
Working in Paterson Project Collection (AFC 1995/028)
Repository
American Folklife Center
Digital Id
http://hdl.loc.gov/loc.afc/afcwip.sla02201
Online Format
audio

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Credit line

Working in Paterson Project collection, 1993-2002 (AFC 1995/028), American Folklife Center, Library of Congress

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Citations are generated automatically from bibliographic data as a convenience, and may not be complete or accurate.

Chicago citation style:

Mcdowell, Rev. Louis, and Susan Levitas. "If you want to run a business and make a success of it, you must be friendly.". -08-30, 1994. Audio. Retrieved from the Library of Congress, https://www.loc.gov/item/afcwip003670/. (Accessed December 05, 2016.)

APA citation style:

McDowell, R. L. & Levitas, S. (1994) "If you want to run a business and make a success of it, you must be friendly.". -08-30. [Audio] Retrieved from the Library of Congress, https://www.loc.gov/item/afcwip003670/.

MLA citation style:

Mcdowell, Rev. Louis, and Susan Levitas. "If you want to run a business and make a success of it, you must be friendly.". -08-30, 1994. Audio. Retrieved from the Library of Congress, <https://www.loc.gov/item/afcwip003670/>.