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Audio Recording Working with customers versus working in a factory

[Working with customers versus working in a factory.]

About this Item


  • Working with customers versus working in a factory


  • Cueto, Milagros "Millie" (Narrator)
  • Goicoechea, Aurora (Narrator)
  • Carroll, Thomas D. (Interviewer)

Created / Published

  • 1994-09-01


  • -  Oral history
  • -  Interviews
  • -  Sound recordings
  • -  Dressmaking
  • -  Customer relations
  • -  Dominican Americans
  • -  21st Avenue (Paterson, N. J.)
  • -  Elsa's Fashions (Paterson, N.J.)
  • -  Ethnography
  • -  United States -- New Jersey -- Paterson


  • Ethnography
  • Interviews


  • -  Interview with Milagros Cueto and Aurora Goicoeche. Milagros provided translation for Aurora. Both women work for Elsa Mantilla, making dresses on the third floor of her shop on 21st Avenue.
  • -  Summary of audio segment: MC says we work more here than in the factory, because in a factory you work and never know who the dress is for. You make dresses for sale, and you never know who wears the clothes. Here, you have to do everything, fit the dress, etc. TC asks whether customers are hard to satisfy. MC says some customers are hard to satisfy, are difficult persons, others are easy to work with. An Italian person who came to the shop was terrible. AG spent an hour with the person, showing material, etc. and at the end the customer said okay, I'll come later [I'll be back?]. And MC says they wanted to kill the person [AG is laughing in the background as MC speaks]. MC says they have a lot of work, all the time, and with people [customers] coming here, it's very hard. But, MC says, it's a job.


  • Digital Audio Tape

Call Number/Physical Location

  • AFC 1995/028: WIP-TDC-A014

Source Collection

  • Working in Paterson Project Collection (AFC 1995/028)


  • American Folklife Center

Digital Id

Online Format

  • audio

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Credit line

Working in Paterson Project collection, 1993-2002 (AFC 1995/028), American Folklife Center, Library of Congress

Cite This Item

Citations are generated automatically from bibliographic data as a convenience, and may not be complete or accurate.

Chicago citation style:

Cueto, Milagros "Millie", Aurora Goicoechea, and Thomas D Carroll. Working With Customers Versus Working in a Factory. -09-01, 1994. Audio.

APA citation style:

Cueto, M. "., Goicoechea, A. & Carroll, T. D. (1994) Working With Customers Versus Working in a Factory. -09-01. [Audio] Retrieved from the Library of Congress,

MLA citation style:

Cueto, Milagros "Millie", Aurora Goicoechea, and Thomas D Carroll. Working With Customers Versus Working in a Factory. -09-01, 1994. Audio. Retrieved from the Library of Congress, <>.