Patron Services and Events

The Patron Engagement Section (PES) provides resources, services, and support that are designed specifically to address patron needs so all patrons can make the most of NLS services, resources, and library materials. PES offers programming for patrons to enrich their NLS experience. Patrons who read braille may also join the Braille on Demand pilot project to get hard copy braille books of their choice monthly. To keep up with the latest news from PES, patrons may also get the Patron Announce listerv. Events for patrons include the monthly Many Faces of BARD training sessions for patrons to learn more about a specific feature of BARD (Braille and Audio Reading Download) and the quarterly Patron Corner call where guest presenters from NLS share information on topics of interest to patrons.

Braille on Demand service

The Braille on Demand pilot project provides patrons an opportunity to request, receive, and retain up to five hard copy braille books of their choice per month from braille titles that are currently available on BARD. Go to the Braille-on-Demand Request Form to request a title online. If you would like to speak with someone or place your request over the phone, please call your local network library or contact NLS at 800-424-8567 or [email protected].

If the title does not appear in electronic format in braille on BARD, please contact your network library with your request to borrow a hard copy. After you fill out the online request form, NLS may contact you to review details before the order is completed.

Patron Announce service

Want to get the latest news and updates from NLS including information upcoming events and projects? Introducing Patron Announce, a regular email listserv service from your PES team which includes timely information about NLS program, services, and products. New announcements arrive straight in your inbox a few times a week. If you are interested in signing up, please send your name and email address to PES at [email protected]. You can unsubscribe from the listserv at any time.

The Many Faces of BARD events

The PES offers The Many Faces of BARD online event the second Thursday of every month, at 7:00 p.m. eastern time. Each monthly event covers one aspect of BARD (Braille and Audio Reading Download service) and is open to all. Learn more about the next and previous Many Faces of BARD events!

Patron Corner events

Patron Corner, presented the second Monday of the third month of the quarter, shares specific information of interest to patrons regarding an announced topic. Learn more about the next and previous Patron Corner events!

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