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Doing Business on the Internet

This guide, prepared by staff of the Business Reference Section, is designed to bring together a sampling, rather than a comprehensive list, of web resources offering free information that may be useful to those interested in conducting business on the Internet.

Unless otherwise noted, the web sites listed in this guide were created and are maintained by organizations not affiliated with the Library of Congress and are cited here as a convenience and for informational purposes only. Their inclusion here does not constitute an endorsement or an approval by the Library of Congress of any of the products, services, or opinions of the external provider. The Library of Congress bears no responsibility for the accuracy or the content of external sites. Please contact the external site's administrator for answers to questions regarding any of these sites.

For information about searching for the many print books on this topic available for use at the Library of Congress, please see below.

If you have any further questions, please Ask A Librarian.

Go to: General Sources for Doing Business on the Internet | "Netiquette" for Doing Business on the Internet | Internet Business Directories | Internet Services and Consultants for Businesses

General Sources for Doing Business on the Internet

  • CommerceNet
    A not-for-profit 501c(6) mutual benefit corporation which is conducting the first large-scale market trial of technologies and business processes to support interoperable electronic commerce via the Internet.
  • comScore
    comScore is a global Internet fee-for-service information provider serving clients with data from multiple proprietary databases that provide a continuous, real-time measurement of Internet use, including such data as site traffic, audience demographics, search engine usage, local market measurement, and Internet trends worldwide. Limited free sample data is available through the site's Press & Events page.
  • Free Pint
    Written by information professionals in the UK, this free e-mail newsletter gives "tips, tricks and articles on how and where to find reliable Web sites and search more effectively."
  • (National Consumer League)
    The site assists consumers to "distinguish between legitimate and fraudulent promotions in cyberspace and route reports of suspected fraud to the appropriate law enforcement agencies."
  • Market Segmentation: A Guide to Sources of Information
    This Library of Congress Business Reference Service guide includes books and other resources that discuss marketing to particular segments of the population along with other sources that are important in determining the size and power of a particular market segment. Also included are statistical books and other sources whose main focus is on a specific generational, ethnic or other group.
  • PeerSpectives (Edward Lowe Foundation)
    Designed for the business owner, the site emphasizes peer-networking and "next-level" thinking, encouraging business owners to anticipate issues the company is likely to encounter at the next level of growth and to understand the organizational changes required to move the company to that level. Includes numerous short articles on such topics as building an organization, acquiring and managing finances, human resources, legal issues, taxes, operations and technology. Some articles include citations to additional sources of information, including books, articles, research centers, professional associations, and web sites.

"Netiquette" for Doing Business on the Internet

  • How To – Learning Guide (
    Covers a wide range of Internet related topics from the basics such as netiquette, email, searching the web to advanced web tutorials on creating web sites, web publishing, multimedia, conferencing, security, privacy, etc. Contains a glossary.
  • Netiquette Home Page (Seth T. Ross )
    Provides information on the responsible use of the Internet. As described on the home page, "'Netiquette' is network etiquette, the do's and don'ts of online communication. Netiquette covers both common courtesy online and the informal 'rules of the road' of cyberspace."

Internet Business Directories

  • Alibaba
    A Forbes "Best of the Web" pick for B2B, Alibaba, which is based in Hangzhou in eastern China, with offices in Hong Kong, Switzerland and the United States, describes itself as "a leading online B2B marketplace for global buyers and importers looking to find and trade with suppliers from China and other manufacturing countries. As of June 30, 2007, it had more than 3.6 million registered users in over 200 countries and regions."
  • AllBusiness (AllBusiness)
    Claims to be "the largest and most comprehensive business catalog in the world.".
    Maintained by Verizon Information Services, the site allows users to search yellow and white pages nationwide. Also includes other features such as product reviews and an interactive MerchantMatch page.

Internet Services and Consultants for Businesses

  • BtoB: Advertising Age's Newspaper of the Marketing Revolution (Crain Communications)
    Site includes the Web Price Index, a monthly study of the cost of web services; NetMarketing 200, a ranking of two hundred business-to-business sites, searchable by name, rank, or industry; and the BtoB 100, a listing of top advertisers by spending or by medium.
    This portal to information on electronic commerce offers daily news, feature articles, product reviews, case studies, and an e-commerce events calendar, as well as an e-commerce-focused discussion forum.

LC Catalog Searches

Books and other resources on e-commerce in the collections of the Library of Congress may be identified by searching the Online Catalog under appropriate Library of Congress subject headings. Choose the topics you wish to search from the following list of Library of Congress subject headings to link directly to the Catalog and automatically execute a search for the subject selected. Please be aware that during periods of heavy use you may encounter delays in accessing the Catalog. For assistance in locating other subject headings which relate to this subject, please consult a reference librarian.

The resources included in our catalog are available for use by patrons on-site at the Library of Congress. To locate resources on this topic available in a Library near you, you may find the online catalog, maintained by OCLC, helpful.

Last updated: 10/12/2017

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